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Winchester Mitsubishi

(1,247 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Most definitely coming back to get my next car ! The lot...

Most definitely coming back to get my next car ! The lot has awesome customer service and also a variety of vehicles to chose from . 5/5 for me !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Krazodro23, thanks for your praise and kind comments about our team. Thank you again for the great review!

Amazing service, let me take my time finding the right...

Amazing service, let me take my time finding the right fit for my family. Worked with me to get in my payment range. Even let me reach out with additional questions afterwards. Truly goes above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nass, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. Thank you again for the great review!

I called and talked to Ethan the sales manager about a...

I called and talked to Ethan the sales manager about a new car and he said he could help me and set an appointment. The sales person was Ramona very nice to work with. And Matthew the finance manager was very helpful and got my loan approved and went home in a new car. If you're looking for a car new or used check out Winchester Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your understanding and patience as we implement protocols to maintain the well-being of you and our employees here at Winchester Mitsubishi. While we recognize that these measures pose a temporary inconvenience, we believe it’s the right thing to do in order to maintain the welfare of our dealership. Thanks again for taking the time to leave us this information about your recent visit. Take care!

New Outlanders are amazing!

Winchester Mitsubishi has a huge variety of the 2022 Mitsubishi outlanders . We test drove the launch edition. I couldn’t believe the features and accessories!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rosemarie, thank you so much for your positive comments about Winchester Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!

Sales beware of dealership

Was told I qualified for a car with $1500 down and 300 a month payment. Went to the dealership it was $3,000 and $500 a month. Old bait and switch

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Jack, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (540) 686-7845 at your earliest convenience and we will do our best to resolve this with you. We hope to hear from you soon.

Great working team helpful informative and reasonable....

Great working team helpful informative and reasonable. They helped me get the truck that I wanted and needed at an affordable price that kept me loyal to this company as they have been with me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ace103ace103, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

a great place to get a new car the sale man was great he...

a great place to get a new car the sale man was great he worked with us to get into a new car very happy about it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Garywallace2006, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone was great. Very helpful. They were able to work...

Everyone was great. Very helpful. They were able to work with my boyfriend and I even if our credit wasn't that great. Very satisfied with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ivett84, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!

The Staff is Very pleasant and helpful. They provide...

The Staff is Very pleasant and helpful. They provide excellent service to their customers and it shows that they care about all of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Place to go if you are in bankruptcy

I am in open bankruptcy and Winchester Mitsubishi was able to still get me a loan.. I got a very nice SUV and have a low payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi George! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!