Reviews
Excellent dealership and staff
Awesome staff. The are very informative and thorough. The vehicle was amazing and they took the time to explain all of my options, service agreements, payment options, etc. They even reviewed some of the things on my credit report with me
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best.
Salesperson Bill was professional, kind, dependable, and accommodating. Will always return to him. Loving my car too! Highly recommend this dealership to any of my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SHOPP0ED FOR A USED GMC ACADIA
PROFESSIONAL STAFF, BUYING PROCESS WAS SMOOTH. SHAWN WAS COURTEOUS AND KEVIN MADE THE FINANCES WORK. DEALERSHIP WAS CLEAN AND SUPPORT STAFF WAS KNOLDGEABLE AND COURTEOUS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pulled up in a Nissan Armada pulled off in a Cadillac...
Pulled up in a Nissan Armada pulled off in a Cadillac Escalade Platinum need I say more?! 2nd car I purchased from them the service is always fantastic
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike B was great. Very transparent and responsive. We...
Mike B was great. Very transparent and responsive. We came from Syracuse to get the deal done and West Herr created a very positive experience. This is actually the second car we’ve bought from a West Herr Dealership and both transactions were well worth the trip. Very happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a used van from West Herr Chevy
Mike B was great. Very transparent and responsive. We came from Syracuse to get the deal done and West Herr created a very positive experience. This is actually the second car we’ve bought from a West Herr Dealership and both transactions were well worth the trip. Very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying lease car
Good service, took care for virus concerns, very professional and friendly, would consider using them again receptionist was particularly helpful and friendly I was very happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repair
We lease from West Herr and will again. With a lease there are no worries if a problem arises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Came home with new equinox, Jennifer Mullins
Great job by Jennifer Mullins and kudos to Ed Baker for making my deal work out so well, thanks to both of you for patience and professionalism
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
joeblasdell@hotmail.com
Was a great experience. I will absolutely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
