Reviews
Highly Recommended
James McCullough makes the process so easy and enjoyable. His dedication to his clients shows from the moment you walk in the door until you drive away in your new vehicle. This is the second vehicle we have purchased from James and highly recommend him to all of our family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good
The manager,and sales person were very professional.The vehicle transaction went relatively smooth.questions were answered,no pressure.would go there again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We leased a 2019 trax
I was there to co sign for my daughter's first car and the whole process was smooth and painless. Everyone there was very polite and professional and made the whole process very easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No pressure sales !
Very pleasant trade in with no stress and no sales pitch xx . All my questions were answered right to the point and the sales transaction went very smooth
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people very helpful
This dealership had everything ready for me quick and easy jen and valerie were awesome at calling me and taking great care of me i will be buying my next car threw them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steven Sinatra is incredible!
From the first phone call I was truly taken care of. I was not pressured nor deceived at all. Steven was professional as well as personable. His knowledge about the pickup I was interested in was impressive. I highly recommend West Herr to anyone who is looking for a hassle free experience. Everyone there is great but, in my opinion, try to get Mr. Sinatra to guide you. He was the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very convenient
My salesman knew exactly what I was looking for, and took the time to get it for me as quickly as possible. I love it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Would by from there again
Great overall buying experience was not pushed. Greg gentry was great to deal with,probably the easiest vehicle purchase I've made. Would buy and recommend to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chev Bolt
Young salesman was patient with my inpatient self.He showed me my cars features he was able to assure me that the vehicle I was buyuhad a great resale value
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and teamwork!
Had a wonderful experience getting my new Traverse. Everyone was so helpful and the teamwork was so great to see as well! I would recommend West Herr Chevrolet!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
