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(638 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of Williamsville from DealerRater.

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Honda girl

Bought a 2017 crv from Martin ford at west herr honda, super knowledgeable, super friendly, NOT HARD SELL, helped me find the perfect car for me!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and Efficient

Mike was really committed with the car sale and make it really fast and easy! I would definitely recommend his services to my friends. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A wonderful experience.

A wonderful experience. All the people I dealt with at the dealership were helpful and knowledgeable. The sales associate spent hours with me going over my new car and explained all of its new systems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Brian Fox delivers!!

Brian Fox is outstanding. Takes care of all my sales and service needs in a flash. Has even offered to pick up and delivered my vehicle to me if need be. I have referred him to many other satisfied now customers as well. What an asset to your team. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Super service

Tim loughran was great in helping me narrow down my search and picking the right car for me!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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NEW VEHICLE PURCHASES

I've had the pleasure of purchasing 2-4 new Chevrolet's per year from this dealership over the last number years--I've always had the same expert Sales Associate , Bryan Fox , who not only is a pleasure to do business with , HE KNOWS HIS PRODUCT LINE--he's a real asset to West-Herr I've also had the pleasure during those times of purchase to meet the Store Manager , Mellisa Attea--- who has always been very nice & fair with my trade-in value All in all --I can't imagine doing business anywhere else Kirk R Brown

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chevy Bolt

Salesperson was knowledgeable, friendly and patient. Walk me through the process of building my car, ordering my car from the factory and was patient as I had to go through VW buyback process for my Jetta Tdi. As an added bonus I received an additional $2,000 rebate the day I picked my car up!! An overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Above and beyond!

James McCullough was extremely professional and efficient with regard to leasing the 2017 Malibu I wanted. He really went the extra mile to receive a wonderful outcome! Would highly recommend him to friends and family looking to purchase or lease a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent Service!

Jennifer Mullins was the salesperson who helped me with my purchase of a Chevy Traverse. She was extremely helpful and thorough through every step of the way. Everyone I encountered at the dealer in addition to Jennifer was amazing and helpful. I highly recommend West Herr Chevy and Jennifer Mullins the next time you are in need of a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing

The most amazing place and the easiest way to buy or lease a car. Michael mulligan, the sales guy, is very professional and proficient. I will deninitely recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.