Reviews
Pleased Customer
Bravo to Tom Sgori who ranks as one of the most capable and persevering sales professionals I've met in over 30 years of auto buying. I'm one who understands the process which extends the effort required for the sales person to seal the deal. Always positive and responsive to my many e-mail correspondences. He drove nearly 90 miles to my home to assist me in getting my trade down a difficult driveway. Thanks to Jill for her assigning me to Tom. In my experience, distance to the dealer is never a primary requirement. Far more critical is choosing a dealer that has capability far exceeding order taking. West Herr is such a dealer and Tom is such a sales professional. Another aspect critical to a buy success is having an inventory large enough to find the desired vehicle; another check. Outstanding job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good thanks
Jason is wonderful to work with kept me up to date with my truck able to get the job done in same day nice job thanks to the tech's runs great special thanks to Brian and managers from used car outlet you's worked with me from start to finish and more you've earned my loyalty thanks again Steve simonds
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Happy customer!
West Herr Williamsville is a great place to purchase a car. Excellent customer service! Thank you, Tim Loughran and Joe Aiello!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy and quick. Great pricing
Tim made it really easy to purchase. Very knowledgeable. Would go back to him for another purchase. The pricing was far better than all dealerships I dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buyer : Happy Customer
Had a wonderful experience with this car dealership! Would recommend it to other for sure. Thank you for your time, patients, and courtesy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great staff
I must say that I had a truly pleasurable experience working with West Herr Chevrolet from the time I initially walked in until the time I drove my vehicle home. Excellent customer service and well organized. I drove my new vehicle home in a couple hours not a couple days. I would definitely recommend them to anyone looking to buy a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mister
Excellent service would buy another vehicle from them again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Five star dealership
Greg Gentry was very professional and definitely works for the customer. The financial department was very accommodating. The pickup of 2018 taverse was speedy and very smooth, which is a plus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
West Herr Chevy and their outstanding service
Excellent customer service. Everyone that worked with us went above and beyond to accommodate us and our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
West Herr went above and beyond!
Lindsay Simon and the rest of the West Herr staff that worked with us went above and beyond to provide us with excellent cudtomer service. The process was easy and we will absolutely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
