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CarLink

(183 reviews)
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Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
(973) 975-4965 (973) 975-4965

Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarLink from DealerRater.

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Horrible place to shop, Horrible service! Take advantage...

Horrible place to shop, Horrible service! Take advantage of every cent that they can get out of you! Been there multiple times for car repair and they blamed it on me when I did nothing but drive it. Never cleaned the heads out when swapping short blocks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Everybody was extremely friendly and knowledgeable and made my car buying experience enjoyable. Highly recommend coming here to purchase your next vehicle! Thank you guys so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick response

Friendly Staff, Clean Showroom and Definitely Clean Cars with Good Selection. Purchased a Jeep Wrangler for my Daughter’s Graduation Gift shes in love thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scamers!

They contacted me about a car i posted for sale online. They called me about buying my car. I told them that it they could not come close to my asking price and i did not want to waste my time. I was told that after an inspection a fair offer would be made. I explained the car had a few small dents and sent photos to them. I also said that i do not want to be given the "bait and switch" "fraud" etc. and again do not waste my time driving 30 min each way if you will not give me a reasonable offer. Went to the dealership and told them i wanted $1600. 5 min inspection and they offer $300!!! Scam! Total waste of my time. Less then 30 minutes after i left this crooked dealership i had $1200 cash in my hand from a private buyer! AVOID this place at all costs!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Scamers! Avoid this place at all costs! They lied about a...

Scamers! Avoid this place at all costs! They lied about a price for a sale and had me drive 1 hr to only try and scam me! Awful crooks!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ricky

not a good Car Dealer. I called this dealer several times about a car. I offered a amount on the car. Four different salesmen told me my offers were rejected. Ashton, Art, Lashawn, and The manager Robert. I asked Ashton talk to the a sale manager. She connected me to Robert the Manager. Robert told me that he will be raising the price on the car. however The online price of the car was lowed $70. A week later, Art called me and offered me a deal. I accepted the deal. Art then sent my credit application to several banks. Each banks pulled my credit report. I was notified by credit monitoring agent that several banks pulled my credit reports. Art never called me back. Five day later I called the dealership. While my credit reports were being pulled, The car was sold. I called Art. He stated that we didn't have any money from you on the car so we sold it. But that didn't stop them from pulling my credit reports. This dealership is unprofessional and has no business integrity. Do not believe anything that the salesmen say. God will see them in the end.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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If I could actually give these people a -5 rating I...

If I could actually give these people a -5 rating I would. Do yourself a favor and don’t step foot in their dealership. They sold me a lemon, refused to return it even when I called about the TRANSMISSION ISSUE, within less than an hour of buying the car. They refused to take the car back or fix it until I had to put a hold on the loan and pretty much force them. DO NOT BUY FROM THESE xxx CROOKS. I regret ever going there. I hope you don’t make the same mistake. Go to a reputable dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great selection

Needed a new car, wasn’t quite sure what I wanted. I was given space and time to browse at CarLink. I appreciated their patience. Got an awesome Mustang from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great cars and low pressure buying experience

I purchased a 2013 Acura MDX in late December. The car was in great condition and they had the lowest price for 50 miles around. I also purchased a 2 year front-to-back comprehensive warranty and found that their pricing for this peace of mind was more than competitive as compared to what I had experienced at other used car dealerships. All in all the buying experience from start to finish was very professional and without the typical hard-sell tactics present at many other used car dealers. As with any other major purchase consumers should do their homework and shop around. I researched comparable cars being offered for sale in the same general marketplace on cars.com and Carfax.com so that I had a good understanding of the local inventory and price points. I compared and checked the offering price for targeted vehicles on kbb.com (Kelly Blue Book) to verify that I was truly getting a good deal; this avoids the need to ask / trust salespersons. Definitely ask for a Carfax report on any vehicle that you're seriously considering buying. At the end of the day CarLink won my business. I would definitely shop there again and I would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rude Employee

I drove over an hour to come to this place, all for the man who assisted me to be rude and condescending. I was asking to negotiate on the price, he very rudely shot me down and told me there is no negotiating. Don't go here, they are just money hungry!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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