Reviews
Stress free purchase
My purchase was stress-free, quick, easy, and pleasant. As I strolled through the parking lot look for the car I was interested in, I met Arnie Rodriguez. Arnie walked me straight to the car provided me with every specification about the car. I appreciate how patient he was when answering my questions, which I'm sure I asked the same question more than once. Finance was also quick and stress-free, my entire experience made my purchase a great one. Thank you,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new car! I am glad that my team could make your car buying experience quick, easy, stress-free and simple. We strive to be the best place in Tucson to buy a car and it looks like you experience that with us. Let me know if you need anything else from us. -- Bill Klaer, General Manager
It was great, fast.
Travis is great always a good experience when I take my car in thanks. Getting a same day appointment was easy using online service. Oil change took as long as they said it would. Very friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jen, thank you for trusting us and Travis to work on your car. I am glad that you are loyal to our service team and that we take good care of your car every time you come in. Have a great day! -- Bill Klaer, General Manager
Great customer service
Very friendly environment, very professional. Sales managers and also salesmen were very helpful on getting me what I wanted, at a reasonable cost. Will recommend to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Martina, congrats on your vehicle purchase. I am glad that my team was very friendly and helpful to you in the car buying process. I appreciate your recommendation of us! Let me know if you need anything else from us. -- Bill Klaer, General Manager
Ok That’s good
That’s ok and good services and virtuoso cordial that’s very good dealer anyway sales men so hoood person that’s you that it so far
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Roland, thank you for leaving us this great review. I am glad that you think highly of our dealership and that you like my team. Please let me know if you need anything else. -- Bill Klaer, General Manager
Excellent service all around!
Had a great experience buying a new Jetta. Everybody was helpful and very straight forward. Didn’t try to sell me a vehicle I didn’t really want... and got me into the one I did!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Traci, congrats on your new Jetta!! I am so happy that you had a positive car buying experience with us. Let me know if you need anything else from us. -- Bill Klaer, General Manager
Love my new Jetta!
Overall I was happy with the transaction. They initially promised discounts that they couldn’t follow through with and the out the door price kept changing but in the end I was happy with my interest rate and warranty they offered. The finance manager was thorough and quick. My salesman has been flexible and easy to communicate with throughout the process. I am more than happy with my new car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I am glad to hear that you were able to settle on a price that you liked on your new Jetta. I am grateful that you work well with my team to get your new Jetta deal work out. Congrats on your new car and have a nice day. -- Bill Klaer, General Manager
Routine maintenance
Nothing out of the usual...oil change/tire rotation with my maintenance contract. Everything went according to plan, no surprises...in and out in about an hour and a half.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Doug, thank you for trusting us to do the maintenance on your car. I am glad that we could get your car in and out in a timely manner. We hope to see you when you need your next oil change. -- Bill Klaer, General Manager
Excellent service
Excellent service, fast response, very friendly staff, I am very satisfied how professional was done repair of my car and I so happy to do business with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Slava, I am glad that you experienced great customer service while at the dealership. Thank you for letting us repair your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager
The dealer was very professional and processed my request at
I felt welcome have a dealership I was treated with very professional I would recommend going to the dealership to buy a used car or new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am glad that you felt welcome in our dealership and that you were treated well while you were here. Thank you for your recommendation and let us know if you need anything else from us. -- Bill Klaer, General Manager
Larry H Miller Volkswagen is awesome!
I just bought a Chevrolet Equinox last Saturday from this dealership. My credit is less than stellar, but Joe (my salesman) and Michael in finance, were both willing to work it out. They were all courteous and fast to help out. I'd recommend this place to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Samantha, thank you so much for letting us know about your car buying experience. I am glad that Jow could assist you in the car buying process. Congrats on your new Equinox and let me know if you need anything else from us. -- Bill Klaer, General Manager