[{"id":255717,"firstName":"Patrick","lastName":"Ford","titleText":"F&I Manager","emailTxt":"pford@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":91,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":255735,"personPtyId":39143025,"firstName":"Luis","lastName":"Hernandez-Velazquez","titleText":"E Commerce","shortBioText":"My name is Luis Hernandez. My number one Goal here at Gunn Honda is making sure everyone gets a great deal as well as being comfortable through out the whole process. I want to make it fun and easy without the pressure of your traditional Sales Rep. Let me make you part of my family and not just care about the sale, let me take care of you after as well. I was raised in local town Boerne, Tx where everyone is comes together as a family and that is exactly what I want to do here within these walls of the dealership. Any questions ask away!! \r\n\r\n** Please contact me for your next quick and painless purchase. 210-717-3717","emailTxt":"lhernandez1@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":105,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19284/employees/367790a43270.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1385856000","industryStartDtUtc":"1385856000","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":255741,"firstName":"Cory","lastName":"O'Brien","titleText":"Sales","emailTxt":"cobrien@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":255769,"firstName":"Joe","lastName":"Toepfer","titleText":"Service Manager","emailTxt":"jtoepfer@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":140,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":255636,"firstName":"Rosa","lastName":"Rodriguez","titleText":"Assistant Service Manager","emailTxt":"rrodriguez8577@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":168,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":255749,"firstName":"Craig","lastName":"Simpson","titleText":"Sales","emailTxt":"csimpson@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":255770,"firstName":"Monica","lastName":"Valague","titleText":"Service Manager","emailTxt":"mvalague@gunnauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":90,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":255763,"personPtyId":39142784,"firstName":"Manny","lastName":"Morin","titleText":"Service Manager","shortBioText":"Hi my name is Manny Morin and I have been working for the Gunn Automotive Group since 2003. I studied at the University of Incarnate Word and received my Bachelors Degree in Business Management. I am currently the Service Mgr. for the Bronze Team here at Gunn Honda and I am always looking forward to providing the best service experience possible to all my customers.","emailTxt":"mmorin@gunnauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":133,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19284/employees/5a30c94a17a5.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1057017600","industryStartDtUtc":"1057017600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":255759,"firstName":"Phillip","lastName":"Kotrola","titleText":"Finance Manager","emailTxt":"pkotrola@gunnauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":97,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":255761,"firstName":"Parish","lastName":"Malone","titleText":"Service Manager","emailTxt":"pmalone@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":176,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":255734,"personPtyId":39143071,"firstName":"Sal","lastName":"Hernandez","titleText":"Sales","emailTxt":"shernandez@gunnauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":77,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":255765,"personPtyId":39143240,"firstName":"Denise","lastName":"Pendergrass-Esparza","titleText":"Service Manager","emailTxt":"dpendergrass-esparza@gunnauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":71,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"1233446400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":255736,"personPtyId":39143007,"firstName":"Michael","lastName":"Lents","titleText":"Senior Sales Consultant-USN Retired-210-771-6924","shortBioText":"Retired from United States Navy-20 year veteran\r\nEmployed with Gunn Honda for almost 20 years now\r\nActive member of Oak Hills Church in San Antonio\r\nEnjoy bike riding, scuba diving, hiking/backpacking and home projects and gardening\r\n\r\nPlease call me 210-771-6924 so I can answer any questions and schedule an appointment for your visit. Then get ready for your absolute BEST CAR BUYING EXPERIENCE!","emailTxt":"mlents@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":68,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19284/employees/b6f9f9957e54.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"959817600","industryStartDtUtc":"959817600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":255739,"firstName":"Kevin","lastName":"Monreal","titleText":"Sales","emailTxt":"kmonreal@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255718,"firstName":"Zachary","lastName":"Hernandez","titleText":"F&I Manager","emailTxt":"zhernandez@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":255712,"firstName":"Cameron","lastName":"Daugherty","titleText":"F&I Manager","emailTxt":"cdaugherty@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":255742,"personPtyId":39143042,"firstName":"Pedro","lastName":"Perez","titleText":"Sales","shortBioText":"I love Honda(and motor vehicles, in general) and I love working with people! If you are looking for a no-hassle experience mixed with friendly customer service, then I am the sales consultant for you! My goal is to Yo también hablo español!","emailTxt":"pperez@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19284/employees/f83a96443438.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1317427200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255722,"firstName":"Damon","lastName":"Honore","titleText":"Sales 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Gunn Honda

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:30 PM

Gunn Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:30 PM

Tuesday

7:00 AM - 6:30 PM

Wednesday

7:00 AM - 6:30 PM

Thursday

7:00 AM - 6:30 PM

Friday

7:00 AM - 6:30 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Reviews

4.8 out of 5 4.8
1992 lifetime reviews. Includes reviews of Gunn Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2020

    I already know that Honda is a great product and was interested in a new CRV. I chose Gunn Honda because I had bought a Honda Civic there about 20 years... ago. It was a great experience both then and now. The overall friendliness of the staff was amazing. My salesman, Cam Galasso, truly seemed to understand my preferences. He helped my choose the perfect vehicle to meet my needs. I appreciate that he took the time to effectively answer all of my questions and explain all of the operating details on the car. I love my new Honda CRV EX!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Debbie, thanks for the great feedback! It is important our customers feel completely confident with the customer service they received and it made ...us happy to read your review. Thank you for choosing Gunn!


    Worked with:
    Phillip Kotrola

    Finance Manager

    (4.8) 97 reviews

  • 1.0 out of 5
    August 4, 2020

    Manny, no last name given after I requested it, was too lazy to help. Told me to call Honda USA. Could not provide me with the instructions and code... to reset the radio. I am stationed overseas and do not have my file or owner's manual.

    1.0 out of 5
    Customer Service
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 28, 2017

    Mike Lents was a friendly and knowledgeable sales person who is a professional in every aspect of getting everything organized and ready for a fantastic... buying experience . I would highly recommend Mike to any person who is in the market for a vehicle , he is a perfect example of what a great salesperson should be like.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 3, 2020

    Amazing experience. This is my second time here and Michael has always taken care of us. Will definitely recommend to everyone looking for a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for letting us know. Glad to have you as a part of the Gunn family!


    Worked with:
    Michael Lents

    Senior Sales Consultant-USN Retired-210-771-6924

    (5.0) 68 reviews

  • 5.0 out of 5
    August 2, 2020

    We've been coming to Gunn Honda for over 5 years. Just bought a New Honda Pilot, our 2nd vehicle we bought there. Took it in for something we thought was... wrong and they handled professionally as always. Wouldn't go anywhere else. Thanks Joe and the Red Team!!

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Gunn! It is important our customers feel completely confident with the customer service they received and it made us happy to r...ead your review.


    Worked with:
    Joe Toepfer

    Service Manager

    (4.9) 140 reviews

    Howard Shorter

    Sales

    (4.9) 27 reviews

  • 5.0 out of 5
    July 30, 2020

    Pleased with the service I received while making the purchase for the 2020 Honda CR-V I was able to get a payment I was comfortable with and vehicle was... delivered to my home.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for letting us know. Glad to have you as a part of the Gunn family!


    Worked with:
    Patrick Ford

    F&I Manager

    (5.0) 91 reviews

    Luis Hernandez-Velazquez

    E Commerce

    (5.0) 105 reviews

  • 5.0 out of 5
    July 30, 2020

    Monica Valague's and her service team have always provided me with 5 star service. She/her team have made me a life time customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Gunn! So glad you had a great experience.


    Worked with:
    Monica Valague

    Service Manager

    (4.8) 90 reviews

  • 5.0 out of 5
    July 29, 2020

    Great Vehicle service and customer service. Got vehicle in and out in less than estimated time. Regret advisor did not offer discount on oil change. Forgot... to bring my coupon received in the mail. Gunn is a great dealership!

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! We¿¿¿re glad we were able to provide you with a great customer service experience.


    Worked with:
    Monica Valague

    Service Manager

    (4.8) 90 reviews

  • 5.0 out of 5
    July 27, 2020

    I would like to thank Sales Consultant Vepkhvia "Vepo" Beridze for his excellent job and answering my questions! Very professional and helpful. Finance... Manager Patrick Ford was great! If you are looking for a vehicle I would definitely recommend Vepo and Gunn Honda!

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you fo...r choosing Gunn!


    Worked with:
    Patrick Ford

    F&I Manager

    (5.0) 91 reviews

  • 4.0 out of 5
    July 27, 2020

    Good overall experience. Inaccurate information on financing details between salesperson and financing person. The rest of this review is to make a 25... word requirement.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for letting us know. Glad to have you as a part of the Gunn family!


    Worked with:
    Howard Shorter

    Sales

    (4.9) 27 reviews

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