[{"id":255735,"personPtyId":39143025,"firstName":"Luis","lastName":"Hernandez-Velazquez","titleText":"Sales","shortBioText":"My name is Luis Hernandez. My number one Goal here at Gunn Honda is making sure everyone gets a great deal as well as being comfortable through out the whole process. I want to make it fun and easy without the pressure of your traditional Sales Rep. Let me make you part of my family and not just care about the sale, let me take care of you after as well. \r\n\r\n** Please contact me for your next quick and painless purchase. 210-717-3717","emailTxt":"lhernandez1@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/b6f3902fed07.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1385856000","industryStartDtUtc":"1385856000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":255765,"personPtyId":39143240,"firstName":"Denise","lastName":"Pendergrass-Esparza","titleText":"Service Manager","emailTxt":"dpendergrass-esparza@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"1233446400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":255636,"firstName":"Rosa","lastName":"Rodriguez","titleText":"Assistant Service Manager","emailTxt":"rrodriguez8577@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":255766,"firstName":"Donny","lastName":"Penn","titleText":"Service Manager","emailTxt":"rpenn@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":255770,"firstName":"Monica","lastName":"Valague","titleText":"Service Manager","emailTxt":"mvalague@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":255741,"firstName":"Cory","lastName":"O'Brien","titleText":"Sales","emailTxt":"cobrien@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":255751,"firstName":"Freeman","lastName":"Sparks","titleText":"Sales","emailTxt":"fsparks@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255736,"personPtyId":39143007,"firstName":"Michael","lastName":"Lents","titleText":"Senior Sales Consultant-USN Retired-210-771-6924","shortBioText":"Retired from United States Navy-20 year veteran\r\nEmployed with Gunn Honda for almost 17 years now\r\nActive member of Oak Hills Church in San Antonio\r\nEnjoy bike riding, scuba diving, home projects and gardening\r\n\r\nPlease call me 210-771-6924 so I can answer any questions and schedule an appointment for your visit. Then get ready for your absolute BEST CAR BUYING EXPERIENCE!","emailTxt":"mlents@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/b6f9f9957e54.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"959817600","industryStartDtUtc":"959817600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":255717,"firstName":"Patrick","lastName":"Ford","titleText":"F&I Manager","emailTxt":"pford@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":255739,"firstName":"Kevin","lastName":"Monreal","titleText":"Sales","emailTxt":"kmonreal@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255742,"personPtyId":39143042,"firstName":"Pedro","lastName":"Perez","titleText":"Sales","shortBioText":"Born in Ft. Gordon, GA. Military Brat. My first car(1971 VW Beetle)introduced me to the world of automobiles and I have been a car nut ever since!","emailTxt":"pperez@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/f83a96443438.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1317427200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255748,"firstName":"Howard","lastName":"Shorter","titleText":"Sales","emailTxt":"hshorter@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255722,"firstName":"Damon","lastName":"Honore","titleText":"Sales Manager","emailTxt":"dhonore@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":255769,"firstName":"Joe","lastName":"Toepfer","titleText":"Service Manager","emailTxt":"jtoepfer@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":255761,"firstName":"Parish","lastName":"Malone","titleText":"Service Manager","emailTxt":"pmalone@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":87,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":255763,"personPtyId":39142784,"firstName":"Manny","lastName":"Morin","titleText":"Service Manager","shortBioText":"Hi my name is Manny Morin and I have been working for the Gunn Automotive Group since 2003. I studied at the University of Incarnate Word and received my Bachelors Degree in Business Management. I am currently the Service Mgr. for the Bronze Team here at Gunn Honda and I am always looking forward to providing the best service experience possible to all my customers.","emailTxt":"mmorin@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":68,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"1057017600","industryStartDtUtc":"1057017600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":255734,"personPtyId":39143071,"firstName":"Sal","lastName":"Hernandez","titleText":"Sales","emailTxt":"shernandez@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":255714,"firstName":"Antonio","lastName":"Decena","titleText":"F&I Manager","emailTxt":"adecena@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":255759,"firstName":"Phillip","lastName":"Kotrola","titleText":"Finance Manager","emailTxt":"pkotrola@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":255718,"firstName":"Zachary","lastName":"Hernandez","titleText":"F&I 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Sales Consultant","emailTxt":"egarza1@gunnauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":255709,"personPtyId":39143040,"firstName":"Timothy","lastName":"Rivers","titleText":"F&I Director","emailTxt":"trivers@gunnauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":255721,"firstName":"Bryan","lastName":"Hart","titleText":"Sales Manager","emailTxt":"bhart@gunnauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":453857,"personPtyId":39155191,"firstName":"Jermaine","lastName":"Rogers","titleText":"Internet Sales","emailTxt":"jrogers@gunnauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":391573,"personPtyId":38481756,"firstName":"Derek","lastName":"Bryant","titleText":"Administration","shortBioText":"","emailTxt":"derek@thewoodagency.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":255638,"personPtyId":39142905,"firstName":"Randy","lastName":"Randolph","titleText":"Service Director","emailTxt":"rrandolph@gunnauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"dealerEmpStartDtUtc":"830908800","industryStartDtUtc":"391737600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":513211,"personPtyId":41056028,"firstName":"Chad","lastName":"Worrel","titleText":"General Manager","emailTxt":"cworrel@gunnauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19284,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Reviews

4.9 out of 5 4.9
1194 lifetime reviews. Includes reviews of Gunn Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2018

    Manager offered to install my new shifter knob and boot using his own tools at no charge! I???ve never been treated like this in a dealership!! Scheduled... recall. Waiting room had tons of free drinks and an entire case of Krispy Kreme donuts. Unreal. Based on this service, will buy from here at some point (can I say the dealership is kinda cute in that it???s settled in some trees and feels like a secret great place to buy / get service?). Anyways, great job. Have already recommended.

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    Gunn Honda

    Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you receiv...ed. Please let us know if there is ever anything we can do for you!

  • 5.0 out of 5
    October 11, 2018

    The service department is top notch. Everyone you deal with is friendly and helpful. I like that they listen to your concerns. Then they ask good questions... to get to the root of your service issues. I???ve always been happy with the service.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Gunn Honda

    Thanks! We¿¿¿re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do... for you! Hope to see you here again soon.


    Worked with:
    Joe Toepfer

    Service Manager

    (4.9) 55 reviews

  • June 28, 2017

    Mike Lents was a friendly and knowledgeable sales person who is a professional in every aspect of getting everything organized and ready for a fantastic... buying experience . I would highly recommend Mike to any person who is in the market for a vehicle , he is a perfect example of what a great salesperson should be like.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2018

    The reason, that we continue to return to Gunn Honda to have our Honda vans serviced is for one reason, Mr. Parish Malone. Every single time he goes above... and beyond, continues to make us feel welcome and in our time with him the most valued customer he has. Even when he is busy or the phones are ringing off the line, I never feel as though he rushes my questions, or forces me to purchase something that my car does not need in the moment. He has helped us maintain two Honda vehicles in our 10-year time here in San Antonio. Others may say that the dealer is more expensive for service, but as a military familu with a spouse who is often deployed, I believe that working with Parish Malone and Gunn Honda has ensured that our car is safe for our family and for our children on the busy Texas roads. I am both thankful and blessed to have worked with his team and recommend Gunn Honda highly to others who are in the market for vehicle maintenance and care.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Gunn Honda

    Thank you! We¿¿¿re glad Parish could take good care of you. We¿¿¿ll be sure to pass your review along. Please let us know if there is ever anything th...at we can do for you. We hope to see you again soon!


    Worked with:
    Parish Malone

    Service Manager

    (4.9) 87 reviews

  • 5.0 out of 5
    October 10, 2018

    I was explained everything in detail of what my services were going to consist of and very impressed that they weren't trying to push any other services... upon me ..great people !!!!!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Gunn Honda

    Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you receiv...ed. Please let us know if there is ever anything we can do for you!

  • 4.8 out of 5
    October 9, 2018

    Rosa Rodriguez took great care of me and my Honda pilot. She answered all the questions along with great service in a timely manner. Thank you so much.... Go red team!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Gunn Honda

    Thanks! We¿¿¿re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do... for you! Hope to see you here again soon.


    Worked with:
    Rosa Rodriguez

    Assistant Service Manager

    (5.0) 88 reviews

  • 5.0 out of 5
    October 9, 2018

    The process of buying a car was extremely easy at GUNN Honda. Customer service was amazing, and everyone was very attentive to my wife???s needs. James... Gamez did a great job at showing us all the features of the vehicle, and was great to work with. I highly recommend this place.

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    0 people out of 0 found this review helpful. Did you?
    Gunn Honda

    Thanks for the review! We¿¿¿re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about ...your new vehicle or if there is anything else we can do for you. Enjoy!


    Worked with:
    Cory O'Brien

    Sales

    (5.0) 34 reviews

  • 5.0 out of 5
    October 9, 2018

    We really loved working with Luis, he helped us thru the whole process and made sure we were satisfied. We would definitely purchase from him again.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Gunn Honda

    Thank you! We¿¿¿re glad Luis could take good care of you. We¿¿¿ll be sure to pass your review along. Please let us know if there is ever anything that... we can do for you. We hope to see you again soon!


    Worked with:
    Luis Hernandez-Velazquez

    Sales

    (5.0) 64 reviews

  • 5.0 out of 5
    October 8, 2018

    I have visited Gunn's vehicle service a couple of times for routine engine diagnostics, and I was pleased each time. I was met by the Alexis, the express... service advisor, who very quickly sent my vehicles off for diagnostics and sent me into the waiting room. The waiting room offered free coffee, krispy kreme donuts, wifi, tv, and a shuttle service to any part of San Antonio. My vehicle's miles were slightly out of warranty period but the dealership arranged almost free repair because the engine diagnostics light came up much earlier. This was a fine experience and I will take my Hondas for service at Gunn again in future.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Gunn Honda

    Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you receiv...ed. Please let us know if there is ever anything we can do for you!


    Worked with:
    Denise Pendergrass-Esparza

    Service Manager

    (5.0) 44 reviews

    Rosa Rodriguez

    Assistant Service Manager

    (5.0) 88 reviews

    Donny Penn

    Service Manager

    (5.0) 51 reviews

    Monica Valague

    Service Manager

    (5.0) 39 reviews

    Joe Toepfer

    Service Manager

    (4.9) 55 reviews

    Parish Malone

    Service Manager

    (4.9) 87 reviews

    Manny Morin

    Service Manager

    (4.9) 68 reviews

  • 5.0 out of 5
    October 8, 2018

    I came in on a Sat not feeling well and the gentleman who helped me got me in and out. He was friendly and very personable. I appreciate his patience... with me trying to find my proof of insurance online.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Gunn Honda

    Thanks! We¿¿¿re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do... for you! Hope to see you here again soon.

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