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Covert Buick GMC Austin

(1,688 reviews)
Visit Covert Buick GMC Austin
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2015 consumer dealer award
New (512) 961-5792 (512) 961-5792
Used (512) 354-4435 (512) 354-4435
Service (512) 364-0086 (512) 364-0086

Reviews

(1,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Buick GMC Austin from DealerRater.

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Service at Covert Buick

My service rep Andrew Schoenbeck is fantastic! He knows my situation and is reliable and honest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Donna, we're happy you found our staff to be so supportive during your experience here at Covert Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do! Sherry Woodyard 512-583-3416

Service - State inspection

Terrance Cleveland made my service visit extra pleasant. He got me in right away and before I knew it he had me back on the road with a vehicle which was freshly washed. I really appreciated his help and his professional approach. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here at Covert Buick GMC. If you have any further questions, please give us a call. We're always happy to help! Sherry Woodyard 512-583-3416

Carlos was awesome made buying an easy process shout

Carlos was awesome made buying an easy process shout out to all that assisted with this purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

Na

The team at Covert Buick GMC is excellent.

The team at Covert Buick GMC is excellent. Very helpful and low pressure environment. Sameer Ebragim was a very good sales associate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Steve, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Enjoyed my experience at Covert.

Enjoyed my experience at Covert. Easy transaction with a knowledgeable sales associate. Would use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was helpful and efficient.

Everyone was helpful and efficient. Rudy Castro was the salesman and he was very informative and personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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She understood my situation.

She understood my situation. She found something that met my need, and I’m very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Covert GMC is upbeat and friendly!

Covert GMC is upbeat and friendly! They got me into the truck of my dreams! Thanks Jackie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

They forced you to get the cover guarantees 5k with no

They forced you to get the cover guarantees 5k with no option to cancel plus they push to much to get all other guarantees and elevated the msrp on 20% over the market price..they promise you a gift and never received..try to call and text never get response from them..I never coming back there..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very satisfied with the dealership and my sales person -

Very satisfied with the dealership and my sales person - Alexis Segovia - was professional, courteous and very knowledgeable. Made the process very easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.