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Covert Buick GMC Austin

(1,688 reviews)
Visit Covert Buick GMC Austin
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2015 consumer dealer award
New (512) 961-5792 (512) 961-5792
Used (512) 354-4435 (512) 354-4435
Service (512) 364-0086 (512) 364-0086

Reviews

(1,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Buick GMC Austin from DealerRater.

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The dealership worked with us to find a car that we loved

The dealership worked with us to find a car that we loved and within our budget. Jackie was professional, knowledgeable and took time to work with us. All around a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We purchased a truck for my husband last year and just

We purchased a truck for my husband last year and just bought my Yukon from Jackie this month. Jackie is our girl! She goes beyond to make it an awesome buying experience. Don and Janelle Johnson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

It was a real pleasure to work with Jackie and she was

It was a real pleasure to work with Jackie and she was the ultimate professional in her knowledge of helping me with my vehicle comparisons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Jackie is great!

Jackie is great! We’ve purchased 2 cars from her, and it’s always a quick and seamless process. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Jackie was great to deal with from initial call to

Jackie was great to deal with from initial call to closing the sale, and even after getting my wife comfortable with all of the new car features. Her responsiveness and willingness to be helpful every step of the way was impressive and made the process fairly painless. We will absolutely be using her and the Covert team next time we need to make a car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jackie was awesome to work with!

Jackie was awesome to work with! She didn't try to sell me something that I didn't really want and helped me find the absolute best truck! She also understood my time constraints and made the process very easy. She is so helpful!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service rating

Kolton was extremely attentive to taking care of my truck and he also followed up with me to make sure everything was working well after my oil change. He is a great asset to your company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nanette, we're happy you found our staff to be so supportive during your experience here at Covert Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sherry Woodyard 512-583-3416

Very professional dealership.

Very professional dealership. The process of identifying, test-driving and purchasing a vehicle was efficient and smooth. In and out in a reasonable amount of time. Vehicle delivered to my home the next morning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service

Mark was great and kept me updated the entire time my vehicle was in for repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jorge, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

GMC Canyon 2022

The agents are very friendly and respectful I have been request to reinforce the seats of my GMC Canyon, and the only thing they tell me is that they are that loose. Every time I brake, my seat moves as does the passenger's seat. The fabric that covers the seats is not completely covering the yellow sponge and they tell me that this is normal. I paid 47,000 for that truck and apparently it was too much money for the quality I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patricia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 298-0426 to discuss your concerns, as your satisfaction is of utmost importance to us.