Covert Buick GMC Austin

Dry courteous staff. Very pleasurable car buying experience! Jackie is awesome! Will definitely come back for future needs.

Outstanding and courteous experience. I had a clean and comfortable spot to wait while my car was serviced. I even got to enjoy a cup of fresh brewed coffee.

Kay is very professional and has a beautiful personality. My experience was the best I’ve ever had buying a car and I’ve bought multiple cars in my 47 years usually dreading the experience. Thanks Kay great job and changing the experience to something pleasant!

Great price. Great communication. Found better financing for me than I found on my own. Easy buying process.

Our sales agent, Miguel “Mike” Ugarte, was friendly, resourceful, respectful, knowledgeable, answered & explained all our questions and concerns.

Last year they charged me $10,000 over sticker. Then this year I wanted to trade up. I only financed for 48 months so I should have been good except for the $10,000 extra I paid. How about they wouldn’t even match what another dealership offered me for my trade. Ridiculous! BUY FROM CAVENDERS!!! They’re the best!

This dealership is very unprofessional and doesn't treat customers with respect. I am an out of state customer, that was looking to purchase a $100k Hummer EV from them. First off, they tried selling it to me for $10k over MSRP. One of the sales managers said they usually charge $30k over MSRP. Secondly, they try charging crazy transport fees, apply many different junk add-ons to hike up the cost of the vehicle that they won't remove, then they are telling me that I can't use my transferred license plate that has $1000 DMV credit on it. I explained and sent even the GM (Mario Juarez) screenshots of our DMV rules in my state of Nevada. I have bought many vehicles out of state with a temp registration which is 100% legal. They are basically trying to gouge you for as much money as possible! Avoid this dealership at all cost!

I had a great experience with Jackie. She took care of me and was totally transparent with everything. I actually drove up from San Antonio just so I could work with her. Thanks!

Carlos my consultant and Michael my delivery specialist did such a wonderful making my first big purchase a great experience. It can be a frustrating and time-consuming experience, but they are great and dedicated to consumer welfare, Carlos and Michael are great assets to the GMC family on Research.

Every time I go to Covert Buick GMC I am forced to rethink my feelings about GM service. Over the last fifty years it has not been difficult to criticize any GMC product of service location, they were always an example of the worst kind of operation. That no longer exists and the change is jarring to my opinions of GM. They are not that way any more, very often they are now the best!