Covert Ford

nice people and good service; it was quick and the service person was very friendly

Consistent and quality service. My truck is up in age and Covert has helped tremendously in keeping me on the road.

Ricardo help me to find the better car for me and my family, the better car and price in the market. Thanks Ricardo, you are the best!

Was in a crunch having a week to buy a car after mine got totaled. Jonathan Murray helped me look at a couple Fords, but I also saw an Infiniti on Covert's Cadillac lot I was interested in. I told Jon and he had it ready for me to test drive the next morning, all cleaned up and looking great. Drove it with my wife for half an hour by ourselves and liked it. The negotiating was pretty easy, not high pressure. We met in the middle, they promised to touch up a couple clear coat scratches and fix a couple windshield chips and they did all that flawlessly. Had the car ready for me as promised...looking brand new. Then two weeks later I talked to previous owner and he said he turned in two key fobs when he traded it in, and I'd only been given one. I called Jonathan and he went over to the other store and found the other fob and called me within thirty minutes. They then overnighted it to me no charge. That was impressive customer service! I would do business with them again....they had a great inventory to choose from between the Ford and GMC stores... Besides the service, I think the thing I liked best was it was not a high pressure experience...took maybe ten minutes to agree on numbers, and the finance guy was very professional and took less than five minutes.

We had our 2011 Lincoln MKZ serviced on Tuesday Jan 13th. We were very satisfied and thank you for a good job from Adam Miller and his team. Thanks

We had maintenance done on our mercury. We had to leave the car overnight which was not a problem since we have 2 cars. I thought the labor charge was quite high (almost $800.00) to install a $79.00 dollar part. We are long time clients of yours and have always found the staff very knowledgeable, courteous, and helpful. We will be back when the next warranty check is due (at 60,000 miles).

GOOD SERVICE, NO PROBLEMS communication and follow up was efficient.

Second 150 purchased from Jeff at Covert in the last couple years. One for me and the other for my grandson. Jeff knows the inventory and is fast & efficient. Paid cash for one & financed the other. Will be back for the next grandson!!

Ilan Ramrez went the extra mile to help me when buying a new car. I was nervous and he spent extra time with me to make sure it was exactly what I wanted and at a good price.

Despite my trepidation of working with a dealership I am very satisfied with the experience I had with Covert Ford and my salesman Ilan Ramrez. I already knew the vehicle I wanted so when I came in initially it was just a matter of taking a test drive and working out the deal. I purchased a used expedition limited that was in fantastic shape and had clearly been well detailed and was exceptionally clean inside and out. Everything went well and 2 hours later I'm driving away in my new truck. After a week I noticed some issues with the truck sputtering as I drove so I took it in first thing and talked to Ilan. Despite being sold as is, Ilan quickly got it in the shop and even provided me with a very nice new truck as a loaner as we weren't yet sure how long the repair would take. I barely had time to make it home before Ilan called to let me know it was just a spark plug issue and that the truck was ready. Everything was handled free of charge without any obligation on my end. A month later and the truck is still running great. I'm very satisfied with my Covert Ford experience and I would certainly recommend them to my friends and family.