Reviews
Write a reviewVery professional
I'm happy. This was a very pleasant buying experience. I will do business there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great services, good customer service.
Everyone was very professional and helpful. I truly like this Ford dealership. Everyone gave great customer service. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
This was one of my best experiences buying a car. There was no pressure nobody called me and hounded me I told him when I was ready to buy the car I was gonna Cole and a week later I did. And the reason whyI called is because no one was on top of me I made my decision and purchased my car. From the salesman to the financing man I had not one problem it was a joy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review of recent servicing of my Grand Marquis
The staff was friendly, very informative, and answered all my questions. It is a pleasure to have my car serviced at your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful buying experience!!
I purchased a 2014 Fusion Hybrid SE from Covert in Austin, based on a referral from a friend after he received excellent service. I was very impressed at their level of dedication to the entire shopping experience, including making sure I got every rebate I could when purchasing the vehicle. I would absolutely recommend their dealership to anyone and will be proud to work with them again on my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
OUTSTANDING SERVICE ADVISER
We have been customers of Covert Ford for over fifteen years and Steve Hathaway has been our service adviser all of those years.. Thanks to Steve, we have enjoyed great service. The job is always perfect and done when he said it would be. We come back to Covert because of dedicated people like Steve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2012 ford f150 in for service
every thing went as I thought it would...exlecent...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 ford explorer purchase
Explorer was a good experience. took 4 plus hours, price good, salesman good and knowlegeble. financing fast and adequate. thanks, russ
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
survey
Linda Odom, Service Advisor, was extremely helpful. I requested my vehicle be checked regarding work previously done by your shop. I had an uneasy feeling regarding what was done and I took it back.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on 2013 Focus
The technician and Service Writer contacted me promptly about a minor issue in completing the requested maintenance and took care of the issue immediately after receiving my authorization. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
