Reviews
Write a reviewGreat Experience...
Stephanie was very knowledgeable and attentive. She spent extra time making sure I knew all the update since I bought my last Super Duty. The finance department was quick. The dealership was fair on my trade in. Over all very good experience and I paid exactly was I should have for my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New 2015 F250
The staff was very helpful and went out of there way to make sure I got the truck I wanted at the price I wanted. I have already sent friends to covert ford and they have bought also. Thanks covert ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excellent facility
I have used your service on my 2011 Ford Edge several times and have always been pleased. Your service advisor, Mr. John Nay, is real good at his position.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Buying Experience
I worked with Dan Covert and he was great, he did everything to get the exact car I was looking for from another dealership via a dealer trade (2015 Ford Fusion SE - specific color and options). I will absolutely recommend him to all of my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F150 routine oil change and 75,000 mile inspection
The staff is friendly even at 7am. I give them a list of what I want done and they do it. They call if there is anything extra that maybe needed and discuss. The same token they take the time to explain what was done and reassure me of the vehicle safety. i am completly satisfied with the service i have recieved so far. Jim Crump
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retired University Professor and Consultant
Staff was great and very helpful in helpful with the purchase of our 2015 Expedition EL
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience + They Stand Behind Their Trucks!
I had been researching 2014 F-150 King Ranch Editions 4x4s with the off road package for months, and was very specific about the color and options that were important to me. Prior to purchasing, I had been in contact with dealers from all over the state comparing prices. Covert had exactly what I wanted, and at a price my personal research showed to be excellent. The entire buying experience was easy and pleasant. It's the after sale support where Covert stands out though. I took delivery of my truck on a rainy day and prior to completely inspecting everything, the heavens unloaded and sent us scurrying for cover. Image my disappointment the next morning when I saw a minor chip and black mar on the rear bumper. The next workday I stopped by Covert on my way to work, showed the spots to Travis (my salesman) and as I had hoped for, the comment was "No problem, we'll take care of it and even set you up in a loaner truck while we repaint the bumper". Mind you that most people would not have cared about the chip or the black mark, but I expected my new vehicle to be perfect, and that's what Covert gave me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Timely service and friendly people. 50 characters 50 characters
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Covert is a great family business. This is the second vehicle I have purchased through them and I'm extremely happy with the process.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer service
Great work service corrected problem I'm pleased with work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
