Skip to main content

Covert Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (693 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service and fast

I called and was given flexible times to bring my car in for service. Pickup was same day, easy and fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

The service was excellent. Friendly shuttle service to work. Update call at mid-day and another call when ready. Staff was helpful in identifying service under warranty, and diagnosing a problem based on my description. Once my car was ready everything was good to go. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great Sales guys

First of all we would like to thank you Dan and Joseph for making my car shopping easy. We had really bad experience with other dealerships and also with Covert Ford Sales people first time when we visited but then when we started talking to you Dan, from Covert family, everything changed. After visiting other dealerships for same car, we thought that this car won't come in my budget but Dan made it. We were looking for fully loaded 2014 Ford C-Max Hybrid. Over chat we told Dan exactly what we looking for and he gave us the best price on Stock number we asked for and also helped us to get more incentives. Dan and Joseph you both are the easiest salesman in automobile industry I've ever dealt with, you both are friendly, sincere, honest and customer oriented. Joseph, you really made documentation and other process really easy and fast for us. I would definitely recommend my friends to Covert and especially to you guys Dan and Joseph.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The Best in the West!

The people at Covert are absoluteley top notch. I have dealt with a significant number of auto dealers over the years and I find the level of professionalism at Covert unmatched

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Delightful Experience!

I purchased a 2014 Ford Fusion from Christine Lewis. She was especially wonderful and helpful and made the whole experience lots of fun. I had just started looking on Friday and she found me a wonderful car/deal and I emailed her on Sunday and went to get it on Monday. I am VERY happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome customer service

My service rep, Jim, went above and beyond to keep me up to date on the progress of my repair and made sure I had transportation (courtesy shuttle) while my vehicle was in the shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jim Overton

Good as always! In and out on time and question ands answer afterward!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2008 Ford Truck repair

Tyler did an excellent job and kept me informed of the progress of the repair and when it was finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Covert Rocks

As always, on time and with a smile for the agreed to price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service

Friendly and comment. Provided ride home and later pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No