Reviews
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My sales man was awesome. I was buying my car at another dealership but called covert to compare. His professionalism, prompt contact, and listening skills made me buy at covert. He showed me exactly what I wanted and more! I got the perfect car, 1.9% interest and I drove away in hours. My experience was due to my salesman defiantly will buy from him and covert again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shawn, thank you for sharing your recent experience and congratulations on your new vehicle! We are so happy to hear that our sales team took great care of you. It is rewarding to hear when we provide unmatched service for a customer. We hope you're enjoying your new car and we can't wait to see you again! Sincerely, Chris Uranga | GSM
Great service from a friendly, professional staff.
I always get fast, convenient service. I come on my lunch hour and am able to get back to work quickly. The service staff is very professional and recommend only the service I need for my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for the five-star review! We're thrilled to hear that our service staff always provides you with acceptable solutions to repair your vehicle. If you need anything else in the future, please feel free to reach out to us at any time. Also, be sure to check out the advertised specials posted to our dealerships Facebook page. We appreciate the recommendation and we look forward to working with you again soon! Sincerely, Chris Uranga | GSM
quick service nice knowledgeable people
you took my truck in on friday and it was fixed and i was able to pick it up that day j c called me back as soon as it was fixed he did a great job in letting me know what was going on the whole time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, thanks for the incredible feedback! Our team is trained to deliver our guests with a memorable experience and I'm so happy to hear that this was the case for you. JC and the rest of our staff will love hearing that their services were appreciated. Take care and be sure to follow us on Facebook and Twitter to find outstanding service special! Sincerely, Chris Uranga| GSM
Return to Covert Lincoln/Ford
We bought a Lincoln MKZ with Christine this past fall and now the truck . She represents your dealership in the best way possible
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing about your visit with us and congratulations on your new truck, Matt! I'm sure you are continuing to enjoy it along with your MKZ. Christine is an asset to Covert Ford and it is encouraging to hear that she impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers! Sincerely, Chris Uranga | GSM
Fast friendly service.
When I pulled up in the service lane it was less than a minute until I was speaking to my advisor. A quick review of my request, a computer review of last services and I was in the waiting area with a cup of coffee and working on my computer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edwin, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Facebook! Sincerely, Chris Uranga | GSM
Best experience buying a car ever
Travis did an excellent job at getting the job done and it was not an easy one with my life style
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review and assigning our dealership such a wonderful star rating, Felix! We work very hard to ensure that each of our customers are 100% satisfied with their experiences at Covert Ford. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook! Sincerely, Chris Uranga | GSM
Best Sales, Service, and Support in Texas
I recently purchased my 4th new F-350 from Covert Ford. I continue to get the best service, sales, and support from everyone at Covert Ford. Kenny and his entire team are with out a doubt running the best new car operation that I have ever experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words and fantastic star-rating are greatly appreciated, William! I am elated to hear that Kenny and our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with our service department; we look forward to working with you in the future. Before your next visit, be sure to check us out on Facebook to take advantage of our exclusive monthly specials. Sincerely, Chris Uranga | GSM
good folks to do business with
Late pm drop in for an oil and filter change without notice and everyone was most accommodating Checked my transmission and quoted price for future work . Like being treated that way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gerry, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Facebook! Sincerely, Chris Uranga | GSM
Great, Friendly Service
Friendliness of my service rep and other staff; timeliness of work; helpfulness in explaining the issue so I can easily correct it in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kelli, we appreciate you writing this amazing review of our dealership. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our service team was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this review and we look very forward to seeing you again in the future! Sincerely, Chris Uranga | GSM
Great Dependible Service
Steve on the service bay is very helpful and not pushy. I always get fixed what I come in for and not being pushed into other repairs that I don't want at the time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don, we appreciate you writing this amazing review of our dealership. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our service team was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this review and we look very forward to seeing you again in the future! Sincerely, Chris Uranga | GSM