Reviews
They know what they are doing, great service from service
They know what they are doing, great service from service advisor Lafayette, he was very communicative and explained everything with detail . Will definitely go back to this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very fine service.
Very fine service. Efficient. Good communication. Explained issues well. Very redd sr pensive service writers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
It sucks.
It sucks. You don’t honor your words tell me the first oil change is complementary, but you charge me
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We are very sorry for the misunderstanding regarding your first oil change and the charge you received. We would like to review this situation to ensure it is handled properly. Your comments have been shared with our management team for follow up. Please feel free to reach out to us to further discuss as well. We truly value your business and thank you. Group 1 Ford of South Austin - 737-358-2051
I like the way you helped me with my truck is an old
I like the way you helped me with my truck is an old model and some parts hard to get
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Az my device coordinator was terrific.
Az my device coordinator was terrific. He was so informative and helpful. I will definitely request that he assist me in all my service appointments going forward.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Lynne is AMAZING.
Lynne is AMAZING. She is truly a badass. Amazing communication and understanding of the work that is being down on a vehicle. I will be going back and when I do I will be working with Lynne.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. We hope to see you soon!
I hate dealing with car troubles, but Megan made my
I hate dealing with car troubles, but Megan made my service experience so painless! I was in within 30 minutes and she was upfront about everything. She also correctly identified the issue and prevented me from spending way more on diagnostics. 5 stars for her!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
I went in today with a $10 oil change coupon.
I went in today with a $10 oil change coupon. Dustin said to me that they need to stop sending these coupons because they’re not making money in a no nice tone. I could said something back to him but remained quite.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Can you please contact me so I can learn more about your experience, I cannot find your name in our database with the name provided here. I would like to address this with Dustin and I look forward to hearing from you. Andrew Sommerville Service Drive Manager asommerville@group1auto.com
I had a great car buying experience with Troy Malovey and
I had a great car buying experience with Troy Malovey and his associate Chris Jones. This was my first time at Maxwell Ford and my first purchase as well. Both made this vehicle experience positive and relaxed. They were able to work this purchase to fit in my budget. I would buy my next vehicle from them in the future.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
Troy at Maxwell Ford was so easy to work with.
Troy at Maxwell Ford was so easy to work with. I had a wonderful experience working with him & will definitely be back again in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!