Reviews
I went for an oil change, state inspection, and to fix
I went for an oil change, state inspection, and to fix some recalls on my vehicle. They took care of it all and because the recalls were going to take longer than expected, I was shuttled to and from my house for free. Quality service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
Had my ford f150 serviced.
Had my ford f150 serviced. Everyone was great. Friendly and professional. Service was done quickly. Shout out to Shaff for always taking great care of me and my vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great customer service.
Great customer service. They are very communicative, comfortable waiting room, and I have never had a bad experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I want to give a huge shout out to TROY MALOVEY.
I want to give a huge shout out to TROY MALOVEY. I said a prayer before i went to the dealership looking at a specific car. He went above and beyond for me to get that specific car I came in for. He treated me like family, and not just another customer. He knew my situation and genuinely wanted to see me drive out in that vehicle. My prayer was answered! I can't thank him enough for helping me drive off the lot with that car. If you go car shopping, make sure you make your first stop at 1 Ford and ask for Mr. TROY MALOVEY. You will be glad you did. Thanks again Troy!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service!
Great service!! My service and issues were resolved quickly. They even delivered my car to my home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
From start to finished staff members had a smile and
From start to finished staff members had a smile and answer all questions without hesitation. They did their best to stay in contact even on their off days.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Lafayette did a great job servicing my truck during my
Lafayette did a great job servicing my truck during my visit today. Looking forward to the next appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Will, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.
Milo is my service advisor and does fantastic work.
Milo is my service advisor and does fantastic work. I?m very proud to have him represent me at this dealership. I?ve been working with Milo now for years and he always continues to deliver. Great customer service and true honesty. No games just good old-fashioned hard work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Mark, we're happy you found our staff Milo to be so supportive during your experience here at Group 1 Ford of South Austin. We are always more than happy to assist you if anything else comes up. Take care!
Refugio L.
Refugio L., the service advisor, did an amazing job coordinating the maintenance on my pickup truck. He is very knowledgeable and friendly as well as being a good communicator.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Brian, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service representative was helpful and the service
The service representative was helpful and the service was completed correctly and on time. The free valet service was convenient and also arrived on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!