Reviews
Milo is my service advisor and does fantastic work.
Milo is my service advisor and does fantastic work. I?m very proud to have him represent me at this dealership. I?ve been working with Milo now for years and he always continues to deliver. Great customer service and true honesty. No games just good old-fashioned hard work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Mark, we're happy you found our staff Milo to be so supportive during your experience here at Group 1 Ford of South Austin. We are always more than happy to assist you if anything else comes up. Take care!
Refugio L.
Refugio L., the service advisor, did an amazing job coordinating the maintenance on my pickup truck. He is very knowledgeable and friendly as well as being a good communicator.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Brian, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service representative was helpful and the service
The service representative was helpful and the service was completed correctly and on time. The free valet service was convenient and also arrived on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Jackie is the best.
Jackie is the best. My car was ready when she said it would be and fixed correctly. She also coordinated with the extended warranty company without delay to have it covered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
This dealership has always been very efficient with all
This dealership has always been very efficient with all of the vehicles I have bought to them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
server John Evans and the service There was good they
server John Evans and the service There was good they helped me with everything able to fix my brakes. And thank you for that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We’ve switched our fleet service over to Maxwell Ford due
We’ve switched our fleet service over to Maxwell Ford due to the honesty from our service advisor Hermilo Padilla. Straightforward pricing. Do not feel like we are offered services not needed. Timely response time as well as clear and clean communication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Service was great, waiting room was nice and clean.
Service was great, waiting room was nice and clean. Service that was done was explained to me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of South Austin. Please don't hesitate to reach out to us if there's anything more we can do!
Jonathan Munoz was very professional and very friendly!
Jonathan Munoz was very professional and very friendly!!! Did a great job!!! Very relaxing waiting area!!! Very reasonable wait time!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chandrika, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nico did a great job of keeping me informed and
Nico did a great job of keeping me informed and explaining everything. I?ll be looking for him the next time I go in for an oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jorge, thank you; we appreciate your feedback! We hope to see you soon!