Group 1 Ford of South Austin

I brought my car in for service, and the experience was excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and running perfectly. I really appreciate their attention to detail and great customer care!

Jack Anderson, Service, did a phenomenal job keeping me informed during the repair process of my son's car that broke down. This was greatly appreciated since I live in the San Antonio area and could not be there in person.

They?re great. Always on time with there services and hospitable service room for us to relax and wait. I?ll definitely be coming back again.

Fast , friendly, informative. Service representative Lafayette was very helpful and knowledgeable . Over all great team members. Highly recommended to getting your service done there

Five stars for John E. at Maxwell Ford. He got my F-150 transmission overhaul handled fast, kept me in the loop, and made it easy. Ask for John!

Customer service was excellent. The final results of the problems with the vehicle remain unsolved after six weeks in the shop. I will have to seek out another Ford dealership.

It was a good experience. One thing I wish dealerships would get better at is honestly up front. It worked out well because I loved the vehicle I bought but it wasn?t the vehicle I went to see. I understand that internet sales people can be immediately responsive, but they also aren?t on site or have a true picture of inventory. I stopped talking to them when I realized they didn?t have a clue. Fat forward, Hunter was great, not pushy and understood the assignment. David in finance was great too, and I walked out with the car I didn?t know I wanted and the deal I needed.

(Nick Pohl ) very professional, honest, and went above and beyond to make sure everything went smoothly. Nick took the time to explain all the details, answered every question clearly, and made the whole process stress-free. You can tell he truly cares about his customers and their satisfaction. I highly recommend asking for Nick if you’re looking for great service and a smooth car-buying experience!

Jonathan Munoz is my service advisor and he?s been great. Makes getting the work done on my company vehicle a breeze. It?s nice to see the same friendly face when I come in for service.

My tire patch was done quickly, and all of the service, and technician staff went above and beyond to make sure my car was inspected and taken care of thoroughly.