Reviews
Best associate Stephen Tapia!!!!!!
Stephen Tapia was amazing in gathering all the information needed to find what we wanted in our next vehicle. He is super informative, patient and really positive. Definitely recommend him as your next associate to represent your next purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer
Very attentive personnel. Quick service. Good communication about the problems with my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lynne, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
We’ve had good luck with the collision center, and the
We’ve had good luck with the collision center, and the service center. Pricing is competitive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Tacos, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Excellent service
I have bought my car at auto nation & servicing it for the last 6 years at the same dealer. Great service, reliable & friendly service advisers.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Neel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Toyota
Great service, I recommend going to that dealership, or the one in north Austin, they treat you well in both.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Y?all Suck!
Your service experts are dumb and rude. They try to charge me for stuff not even broke and didn?t fix what I took my vehicle in for. Instead put in a new screw after charging me 100+ for the part. I called to solve this but the team of idiots prevented me from ever talking to anyone who could help. I was told I would be contact to schedule the real repair but this never happened. Jake sucks and even talked as if him being my service expert was an improvement over my last one. HE WAS NOT. I live nearby this location and now throw up a middle finger every time I drive by it.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jason, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.
Very nice, prompt service.
Very nice, prompt service. It would be nice if you ran my car through the car wash after being serviced like Sterling McCall did: Houston Dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
On the used side finance managers seemed to be confused
On the used side finance managers seemed to be confused about the process. I had questions about my car two after I picked it up and the sales person Andy oh I don’t know what they did on inspection I left that place? So the follow afterwards was terrible as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that your experience with us was not a more positive one. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (512) 518-6900 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!
I brought my Prius in for an oil change and "check up"
I brought my Prius in for an oil change and "check up" I was seen on time and kept updated on the progress. Everything went very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
My Toyota is 21 years old and Auto Nation has been
My Toyota is 21 years old and Auto Nation has been servicing it since I bought it from you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.