Reviews
An outstanding experience.
An outstanding experience. The Service Advisor, Tony Do, extended a genuine welcome. He gathered the necessary information efficiently for the AN system (it has been many years since I had visited AN); he gave me a time estimate for the completion of my service so that I could plan according and delivered my car even sooner. The waiting room and the restroom were neat and clean. I will definitely make AN Toyota S Austin my first choice for my auto needs in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Will, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Awesome staff here at the South Austin AutoNation Toyota!
Awesome staff here at the South Austin AutoNation Toyota! They were quick efficient and willing to work with me on a good price for my vehicle! Daniel & Alfredo were very professional and I appreciate all the help! I will be back 👍
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I called ahead to get my 1997 Toyota Camry serviced.
I called ahead to get my 1997 Toyota Camry serviced. Tony Sabatino answered the call and told me to come on in and ask for him .. greeted me when I arrived … I needed my spark plugs changed and fuel filter replaced also . Knowing my vehicle was a older model and was going to be a little hard to find parts and work on .. Tony went out of his way to locate my part , call it in and have it delivered asap . During the process they accidentally damaged the existing plug wires .. Tony and the Technician Ralph were honest and also went above and beyond and replaced the wires at no additional charge. Here’s the kicker … my fuel filter was in a very difficult spot.. inside the engine bay .. it took a lot of hard work and dedication to get to it ( they had to put it on the lift , take off tires to get access) … they had a very difficult time getting it installed. Tony kept me informed and kept the estimated labor costs in my budget.. even though it took 3 times the computer allotted for a fuel filter they got the job done right and went above and beyond to keep me informed and in budget . Hats off to these guys .. they shoot you straight and have excellent customer service skills. I highly recommend them for any service you need done on your vehicle and I’ll definitely return for future repairs or services… Top notch service
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Tom Naughton provided great customer service as did the
Tom Naughton provided great customer service as did the finance dept. I will return to AutoNation Toyota for future needs and refer my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Services
Great place and very accommodating! I went there late in the afternoon and no problems with that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marcelo, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Come to South Austin Autonation Toyota!
Awesome staff here at the South Austin AutoNation Toyota! They were quick efficient and willing to work with me on a good price for my vehicle! Daniel & Alfredo were very professional and I appreciate all the help! I will be back 👍
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Multi Point Inspection
Service Advisor Jared Jones always gives me the best advice regarding the most important parts that need immediate attention to keep my 2014 Camry in good running condition. At 102K miles, I went in for a multi point inspection and after looking at the past history of repairs, etc, Jared further suggested the cooling system needed cleaning, the transmission should be serviced with 12-quart fluids, and that the air filters needed to be replaced. Thank you Jared for being conscientious and thorough in making your assessment for repairs/service for my car and thank you to the service technician for his expertise and completing the service within two hours. My Camry is running extremely smoothly and will enable me to make a safe road trip next week. Auto Nation has an excellent staff ready to take care of the customer's vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Katrina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Professional & prompt
First visit for service & I was extremely happy. Work was done quickly & well. Communication was fantastic throughout. My car was repaired in the time promised. I will definitely return for service here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Erin! Don't hesitate to call us if you ever need anything. Be safe on the road!
Outstanding professionals.
Outstanding professionals. Danny was the best to work with. Definitely recommend him as well as the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.
Perfecta transacción
Llegue buscando un carro para poder moverme y nos ayudo Charles Dubon y nos enseño muchas opciones y logramos encontrar el Perfecto. Se los recomiendo venir a buscarlo! Muy amigable :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
¡Hola Nayeli, nuestro personal está dedicado a proporcionar a todos nuestros clientes con un servicio al cliente excepcional y un trabajo de calidad que usted puede confiar! No dudes en llamarnos si alguna vez necesitas algo. ¡Cuídate en la carretera!
