Reviews
From the time I called to set up an appointment until I
From the time I called to set up an appointment until I picked up my vehicle it was nothing but great service. Stress free. That is really what amazed me. Thanks to all I really appreciate it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Car Repair
The customer services are ok but there was confusion about the bill. The repair time was also too long.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Wiyada, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Friendly service.
Friendly service. I was confused where to go when I arrived and didn’t get a lot of direction, but they eventually helped and gave instruction. Wait time was over 2 hours, but they were very very busy. Overall good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Needed a small repair on my vehicle.
Needed a small repair on my vehicle. The mud guard had come a loose on one side they were able to fix in less than an hour and the repair was only 47.00. Good service has kept me coming back to this dealership sine 1997
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Barbara, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!
Jim Lee was great, he got us in and out quickly and
Jim Lee was great, he got us in and out quickly and addressed all our questions and concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service on Avalon
Easy service on the car. It was done in a short time no problems
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi William, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Great selection, great service
Charles was lovely to work with. He took time to explain everything to me, did so much math so I understood the options, and was extremely pleasant. I'd definitely work with him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. We are always more than happy to assist you if anything else comes up. Take care!
Service
Great job. Fast service and friendly staff. I was able to come in early and get my car serviced without an appointment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jacqueline, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best Salesman in Austin!
Stephen Tapia helped me in buying my new 2023 highlander and he was so professional. He made things simple and I highly recommend using him for your next car purchase!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Taylor, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
As always, Jared is 100% the best service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Gustavo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!