Reviews
Charles was super nice and did a great job of getting us
Charles was super nice and did a great job of getting us a loan payment that worked for our budget!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kristin, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!
I always take all my cars there.
I always take all my cars there. Jarred is especially great. I even take my Nissan there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rita, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
Very simple and quick nice professionally people worker in and out at a decency time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I submitted my info for a vehicle and Charles Dubon
I submitted my info for a vehicle and Charles Dubon contact us and made a great deal. I drove from Dallas and I will recommend him to everybody. He went above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chinmay, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great transaction
I submitted my info for a vehicle and Charles Dubon contact us and made a great deal. I drove from Dallas and I will recommend him to everybody. He went above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chinmay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I shop the entire Motor Mile for a car and AutoNation was
I shop the entire Motor Mile for a car and AutoNation was the only place that had more than one car to choose from. I felt like a kid at a candy store they had cars under $20,000. that had GPS, lane protection, 360 camera, seat and stirring wheels heat warmers. Sales rep was extremely nice and gave me his direct phone if I need help navigation w/ all the car features. I definitely will back to shop there again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Homer, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Shady practices
I was not given an estimate for most of the services provided and was under the impression the oil change and 25k mile care was free. There were services provided that we were never told about and again did not receive an estimate for anything aside from our rim replacement & alignment. We didn?t even know our tire needed to be replaced along with the rim. Extremely unprofessional & severe lack of communication. We had to call several times for updates and had a hard time reaching our service advisor alex. We were not expecting to pay several hundred dollars for these services and will likely not be bringing our vehicle back or purchasing from this dealership again. Our whole family has always been loyal to Toyota vehicles but this experience was so awful that next time we?re looking for a new vehicle we?ll likely be looking for a different company to support. Extremely shady.
- Customer service 1.0
- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gavin, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (512) 518-6900 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Jared is the best!
Jared is the best!! He always takes the time to explain any issues and answer any questions I might have.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Effective and on time with work performed.
Effective and on time with work performed. Unsure if all required maintenance tasks were completed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (512) 518-6900 when you have an opportunity, and we will be more than happy to try and turn your experience around.
ERAIN IS THE BEST ADVISOR AND GREG COY ALWAYS TAKES GOOD
ERAIN IS THE BEST ADVISOR AND GREG COY ALWAYS TAKES GOOD CARE OF ME HE HAS BEEN HERE SINCE THE DEALERSHIP BEGIN
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!