Reviews
Hope repairs are better than Cust. Service
Epi Gonzalez was my service rep., he was hard to communicate with and lacked urgency on any matter. I would call the service manager and ask him to have Epi call me routinely. I was given a copy of my receipt but no warranty information was provided. It states warranty information is on the back of the invoice but as I mentioned, I only have a xerox copy so the back is a blank piece of paper. I received my car back without it being washed/wiped down but I guess those perks are gone.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Oil Change
AutoNation was a great experience. The Service Department was efficient and the customer area was large, clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!
It is always dry clean, and usually the staff is polite
It is always dry clean, and usually the staff is polite and address your concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Tony Do, Took very good care of me.
Tony Do, Took very good care of me. He was very responsive to any questions and kept me up to date on everything even on his day off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
All good
It was good and will return to have more repairs done on the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roque, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Alexis-car dealership
Alexis made buying a car an enjoyable experience for my family. He was patient and answered all the questions we had. It’s freezing cold outside today and we appreciate his patience to take his time to help us out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Yohannes, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Feel free to stop by if you ever need any more help.
Good service
good service from Arturo G�mez, very friendly and attentive
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Carmen, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car Service Experience
The service was great. They don?t pressure you into getting something that you don?t need. Jared was honest and straightforward. I got some extra things done and never felt pressured.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Bernardo, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!
very helpful and not pushy.
very helpful and not pushy. Abbi, Alex, and the rest of the team were very informative. Only issue was the amount of time I had to wait during the finance portion, but they were on top of it and apologetic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly staff, fast service, and don't try to upsell you
Friendly staff, fast service, and don't try to upsell you on everything under the sun. Will always return my vehicle to AutoNation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!