Reviews
This is the best place to buy any vehicle.
This is the best place to buy any vehicle. Service is amazing. Abbigail Gass is extremely knowledgeable and no pressure at all. She just explains the facts and let’s you take it from there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Spence, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Chris (salesman) was awesome but when provided a vehicle
Chris (salesman) was awesome but when provided a vehicle that they have inspected twice say all is good but then you find out that the strut assembly has to be replace in the 7 day grace, a tire is missing a lug nut, visor missing cap/screw to prevent from smacking me every time I drive and not providing the warranty copy that’s a problem. I’m torn about this but yeah..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.
We had a very pleasant experience with AutoNation Toyota!
We had a very pleasant experience with AutoNation Toyota! Debbie was very kind throughout the entire process. The car was ready for us to test drive and I could tell the dealership pays attention to detail. We definitely recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Marc Diaz was very attentive and helped us get a great
Marc Diaz was very attentive and helped us get a great deal on our new Tacoma, Thank you and will come back again to you in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Abbi was so wonderful and attentive.
Abbi was so wonderful and attentive. She listened to my concerns and didn’t try to rush me. Not pushy at all. 100% I would buy a car from here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Stephanie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Scheduled an oil change but realized after the fact they
Scheduled an oil change but realized after the fact they didn't update mileage sticker for next oil change. 2 days after oil change, my "required maintenance " light came on indicating oil hadn't been changed? Really? So now I have to make another trip to dealer.....what a waste of time!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!
Highly recommend AutoNation Toyota!
We had a very pleasant experience with AutoNation Toyota! Debbie was very kind throughout the entire process. The car was ready for us to test drive and I could tell the dealership pays attention to detail. We definitely recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future. Take care!
New Toyota, engine light on and told that don’t worry
New Toyota, engine light on and told that don’t worry about it. Very Disappointed!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I hope the manager of Autonation Toyota South Austin reads this. I purchased a new Toyota from your dealership about 7 months ago. Engine light and hybrid light on, battery not charging. My wife took the truck to dealer and told don’t worry about it, that’s normal. This is ridiculous and poor customer Service. I work out of town and come back only certain weekends. I plan to take it back to our dealer and hopefully getting my truck repaired.
Amazing
Amazing experience, everything went fast and smoothly, all questions answered and felt comfortable the whole time. Highly recommend Jim Lee as he was easy to talk with and very informative
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future. Take care!
Susana pomar Cervantes
She is by far the best sales associate! I love her so much and would recommend her to everyone and anyone looking for a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future. Take care!