Reviews
My car was totaled due to a car accident and I urgently
My car was totaled due to a car accident and I urgently needed a new car. Jim Lee helped me get a new car just in time. And it was just the car I needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Pretty much usually on time or ahead of time we’re told.
Pretty much usually on time or ahead of time we’re told. Always a good thing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jared Jones is always friendly and through.
Jared Jones is always friendly and through...He always makes sure my Truck is running at its best condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
The dealership was great Sales rep was good until I
The dealership was great Sales rep was good until I bought my car. Once I bought my car sales rep never returned my call backs or when he said he will call me back he never did. That's the only negative thing I have to say POOR Communication Skills
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hello there! Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.
Tom Naughton AutoNation was very helpful!!!!
Same day picked up corolla hatchback no wait!!! I asked today if they had any available and they didn't. Someone backed out of a purchase and he called me. Zero wait. The car was immediately available for purchase. No 6 weeks!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service!
Alex made the process simple and easy! He went over the top to help me get the car I wanted at the best rate. Would highly recommend working with AutoNation Toyota in Austin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Zach, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
This service included so many things that it ended up
This service included so many things that it ended up costing over $3000, but the car is noticeably running better and more comfortable, leaving me quite satisfied. My only complaint is that after spending over $800 on the tire pressure monitoring system alone, the car was delivered with tire pressures very wrong and the system set for those vastly high pressures. All tires are specified at 32 PSI and all were inflated to over 40 PSI. May be a minor oversight, but most drivers don’t ever check any more, creating a dangerous as well as damaging condition.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.
I came to Jared Jones with a tire concern and he arranged
I came to Jared Jones with a tire concern and he arranged to fix it. He also save me time and another trip to the shop by arranging the next maintenance to be done at same time. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great & On time service with no delay, i expected it
Great & On time service with no delay, i expected it might take an hour like another dealers, but they did it in 30 mins
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Naveen, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
New Corolla Alex es súper amabilidad
Alex es súper amable, excelente su trato y su ayuda, para mi es un excelente empleado. Siempre es amable y cooperador, dispuesto a brindar apoyo y ayuda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hola Olga, nos alegra que hayas descubierto que nuestro personal te brindó tanto apoyo durante tu experiencia aquí en AutoNation Toyota South Austin. Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuídate!