Reviews
My car is running great from regular maintenance at
My car is running great from regular maintenance at Autonation. Anthony was very helpful with my shuttle home and customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
After my last experience at this dealership where I
After my last experience at this dealership where I waited 3 hours with no communication from the advisor for a 5K service that ended up never being performed, I thought I would never use AutoNation again. I ended up getting my car serviced elsewhere, which turned out to be a very positive experience. However, I decided this was a problem with my original advisor allowing my work order to fall thru the cracks, so I tried another advisor to give AutoNation one more chance to keep me as a customer. Jared Jones was an excellent advisor choice. He was attentive to my needs, offered recommended work without any pressure, did an excellent job communicating the status of the work, and got me out in a timely manner. I will continue to use AutoNation Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mark, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The wait wasn’t as bad as I thought it was going to be.
The wait wasn’t as bad as I thought it was going to be. They started my appointment on time and my technician was patient with me and answered all my questions!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
GREAT SERVICE.
GREAT SERVICE. I'm always able to get an appointment in a timely manner. The service technician is always great at communicating any problems they see with any of our vehicles and always offer great advice on the next steps taken to ensure that our fleet stays on the road. We are a small business located in South Austin so the location is great as well. Thanks AutoNation South!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
The service appointment accomplished what it was meant to
The service appointment accomplished what it was meant to and Jared was really helpful at the end helping me fix Bluetooth connectivity. I give 4 stars because they didn't take my car back for 3 hours and I had an appointment. I was there for 5 hours for what I was told would take two, and they knew I was waiting and not leaving the car. So... why have an appointment?
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Justine, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.
Cindy Ventura was prompt and attentive to the process of
Cindy Ventura was prompt and attentive to the process of selling my vehicle. My appointment was at 10am and money in the bank by noon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fast and Easy
Stephan was able to make getting a new car quick and easy, and he did a great job finding and securing a vehicle in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been a customer of AutoNation for well over 15
I have been a customer of AutoNation for well over 15 years and have always received excellent service. If there is something that isn't right they make it right, on the spot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fantastic strait forward service.
Fantastic strait forward service. Transparency with the purchase. My time here was valued. Tom was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Beau, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Good Experience
Cindy Ventura was prompt and attentive with the sell of my vehicle. My appointment was at 10am and money in the bank by noon. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Trevino, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.