Reviews
The facility is nice and clean.
The facility is nice and clean. The staff is always friendly and Jared Jones takes excellent care of our vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Quick turnaround time on service; friendly and attentive
Quick turnaround time on service; friendly and attentive staff; stated pricing prior to repairs being initiated
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Drive safe, and we'll see you on the road.
Autonation makes shopping and buying a seamless
Autonation makes shopping and buying a seamless experience. The staff is friendly, helpful, and respectful. I will be an Autonation customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Patrick was wonderful service it is very attended with
Patrick was wonderful service it is very attended with all my cuestión about my new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you
Ask for Patrick Benadum!
Ask for Patrick Benadum!!! He is the best! He is always prepared and makes the process really smooth. He goes above and beyond for all of his customers and tries to help as much as possible. Great service and the sales people really know their stuff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sydney, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Juan was very courteous and helpful.
Juan was very courteous and helpful. Since I was on a walker, he took me out to where my car was parked after the service. Since I had an appointment, it seemed like it took a long wait for the service to be performed.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
The sale experience was good the sales rep took the time
The sale experience was good the sales rep took the time to show my the options I was interested in and test drive. She also walked me through the process to ensure I was able to secure my car when there was limited inventory. The after sales service has very long wait times and the technician had neglected to reconnect a pile for the A/C when they were fixing a recall item, which led to the A/C not working! Luckily this was resolved. I would recommend this dealer explore proving g a shuttle service.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
I usually use another dealer, but this one is much closer
I usually use another dealer, but this one is much closer to my house. Everyone was really nice and the waiting area was very clean and comfortable. It took 2 hours for the 10k maintenance on my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Was able to get me a car right away after my previous car
Was able to get me a car right away after my previous car got totaled in the exact model I needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Horrible customer service.
Horrible customer service. I took my car in at 8:30 for an appoint to repair my car radio. I heard nothing from the person handling my repair. I called repeatedly with no response. I left a message with a manager twice. No response either. I finally went in at 4pm to pick up the unrepaired car.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. We are always more than happy to assist you if anything else comes up. Take care!