Reviews
As always, excellent service!
As always, excellent service! Thanks Erik G. for letting me know the wait time. I always recommend this location to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there! thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Justin was very helpful and friendly.
Justin was very helpful and friendly. He kept me updated on the progress of my vehicle. He really went above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lipsi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!
They explained as they working so you have no surprises
They explained as they working so you have no surprises ,on what you owe thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Aaron Bouget was very knowledgeable and explained the
Aaron Bouget was very knowledgeable and explained the Toyota Service Plan that covers my vehicle. He explained the details to help me with planning my future service visits before my coverage expires. Excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
I think the customer service could of been better and the
I think the customer service could of been better and the delivery of the vehicle could of been better. No explanation of the vehicle functions and at delivery they were only talking to my husband very rude
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi , we are disappointed by your experience at AutoNation Toyota South Austin. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.
The service center was packed but they did a great job
The service center was packed but they did a great job getting people in and out. All around good service. They did, however, forget to check my windshield wipers as part of the inspection list. No biggie.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Earnest…was prompt, very knowledgeable, responsive and
Earnest…was prompt, very knowledgeable, responsive and informative at all times concerning logistics and delays. Earnest is a Valuable Asset to your organization. He’s very deserving of (2) UT vs Alabama football tickets for a father and son outing. He can be reached at The AutoNation Body Shop.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The South Austin Toyota dealership has excellent customer
The South Austin Toyota dealership has excellent customer service. Tom Naughton and Danny Tercero are both at the top of their game. The entire process was very pleasant and we couldn't be happier. They were both quick to reply back to our many texts and emails as we impatiently waited for a Sienna XLE to come available. They did everything in their power to help make owning a new Sienna a reality for us. We cannot say enough about the dealership and the salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Gregg Coy and Art Gomez excellent service providers and
Gregg Coy and Art Gomez excellent service providers and excepting the computer update and use with a smile. Thank you for many years of reliable service. Since 1985 all new vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Jared the service writer always provides excellent
Jared the service writer always provides excellent service. He is honest and dependable and proves fast service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Jared here at AutoNation Toyota South Austin! If you have any further questions, please don't hesitate to reach out! Take care!