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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best service ever at Lithia Toyota

Our overall experience was great! Chris Ashley was just wonderful to work with and very professional. Chris had a lot of patience with us. Chris really took good care of us. I also like the way that everyone there works together as a team. All of y'alls hard work really shows.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I am glad to hear that Chris took such great care of you. I hope that when you are ready you will return to us for your service needs. Thank you for you business. Sincerely, Kenan Pyeatt, General Manager

Great Job Lithia

Our experience was great! We showed up just looking and I am always a little anxious when making big investments but with the help of Mark Harris and others we walked out proud owners of a new 2015 4 runner that I absolutely love. The 4 runner we were wanting was not on their lot but they went out of their way to find the one we wanted and get it delivered within a few days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your business and I am glad to hear that Mark was helpful in the purchase of your new 4runner! When you are ready please come see us for your service needs, so we can further your great experience. Sincerely, Kenan Pyeatt, General Manager

Razor-sharp service

This was the best car-buying experience I've ever had! Kyle Corr was awesome. He prepared all the paperwork in advance so all we had to do was go in, sign, and drive out. He made sure we were 100% satisfied with our purchase and went out of his way to accommodate us. I will defintely recommend Kyle and the team at Lithia Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review for our dealership and Kyle. I am pleased to hear that Kyle went above and beyond to make your experience a great one. Thank you for your business and we look forward to seeing you when it is time to service your vehicle. Sincerely, Kenan Pyeatt, General Manager

My 3rd car through Lithia

We love Lithia, they have been helpful every time we have gotten a vehicle with them or needed any type of service. Philip Underwood has gone out of his way to assisting us including coming in on his days off to work with our work schedules. He remembers us when we come in even our kids which to us being a military family is amazing to have such a home town feel. Thank you so much for your service we recommend everyone we know looking for vehicles to check our Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. I am happy to hear you are a repeat Lithia customer, we must be doing something right! Phil is a great asset to our dealership, I am pleased to hear he took such great care of you. Thank you for your referrals and your repeat business. Sincerely, Kenan Pyeatt, General Manager.

My first Toyota

This is my first Toyota and first experience with Lithia Toyota in Abilene, TX. We were very pleased with the dealership and our salesman, Brody Earles. He did everything to make the car buying experience pleasant. If he could not answer a question he would find the person who could answer it. Brody did not pressure us but let us look, drive and decide which car was best for us. Consequently, we chose a 2014 Toyota Avalon. We are very pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review for Brody and our dealership. I am pleased to hear that Brody made your buying experience such a relaxed one. Enjoy your new Avalon and remember to come see our service department if you need anything. Thank you for your business. Sincerely, Kenan Pyeatt, General Manager.

My First Toyota

This is my first Toyota and first experience with Lithia Toyota in Abilene, TX. We were very pleased with the dealership and our salesman, Brody Earles. He did everything to make the car buying experience pleasant. If he could not answer a question he would find the person who could answer it. Brody did not pressure us but let us look, drive and decide which car was best for us. Consequently, we chose a 2014 Toyota Avalon. We are very pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I would recommend Lithia Toyota of Abilene

I recently purchased my second FJ Cruiser from Lithia Toyota in Abilene in the last 4 years. I choose to go back to Abilene to trade with Lithia rather than trade in Lubbock which is closer, because of the excellent customer service I received the first time I traded in 2011. We were not disappointed this time. We received a fair trade in price for my 2011 FJ and purchased a 2014 FJ. Chris Deviney, our salesman, was knowledge and helpful. With Chris?s help we worked around a tight schedule and 2 hours travel time. I would recommend Lithia Toyota of Abilene and Chris Deviney to anyone wanting to purchase a new car/truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

Mike Mizikar listened to what I wanted and made sure that is what I got. He was prepared and the sale went quickly and perfectly. I am very pleased with the entire experience. Mike has offered to help me with any questions that I may have in the future. This is my second purchase through Mike this year. He is my go-to person at Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great dealership

I love Lithia's used car selection. They always have good new reliable cars and trucks. Philip Underwood is a great salesman and takes care of you. Not pushy and does everything and anything during and after the sale to make sure your experience is a great one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing dealership!

I love Lithia's used car selection. They always have good new reliable cars and trucks. Philip Underwood is a great salesman and takes care of you. Not pushy and does everything and anything during and after the sale to make sure your experience is a great one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I am glad you had such a good experience with Phil. We look forward to assisting you again in the future when you are ready. Sincerely, Kenan Pyeatt, General Manager