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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Robert Stone

Philip was great with all four of my purchases, 1 Corolla and all three Camrys. Would recommend to any friends or family. Great pricing, great communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience - Love my new Toyota!

Had a great experience at Lithia Toyota of Abilene. Mark Harris and Greg Parks did a great job of showing me multiple options and letting me test drive a number of vehicles. I decided on a brand new 2015 Toyota Corolla - love the style of it - great car so far! - Matt R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Matt, Thank you for taking the time to write a review. I am pleased to hear that Mark and Greg did such a great job helping you through your buying experience. I hope that you will enjoy your Corolla and return to us in the future if you should need anything. Sincerely, Kenan Pyeatt, General Manager

Great Dealership

I recently bought a 2014 Venza from Lithia Toyota of Abilene. This is my first Toyota vehicle. I'm convinced this is the best dealership in Abilene. I have never owned a Toyota and was intent on buying the newer Ford but had to check out a Toyota my best friend has one so I thought I would see what they had to offer The sales consultant Jay Fellers was very helpful. It was my first experience of buying a car alone He was very knowledgeable in all aspects He explained everything in a way that anyone could understand it. Very friendly not hassling like most sales personnel I have been to three other dealerships and most had to have it there way. I was not going through the dealership to finance everyone gave me a hard time on that but Lithia Toyota did not have a problem with it I guess they knew how it is to have a bank you can trust just like a dealership that is there for you not themselves. I LOVE my new Venza and I have a dealership that I will return to for my next purchase. If you go to Lithia Toyota look up JAY FELLERS he is an awesome consultant cant get any better than he is. Took care of all my wants in a vehicle and out did Ford by a long shot even set up my first service appointment. Thanks Lithia Toyota of Abilene.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience. I am happy to hear that Jay was able to make your first solo buying experience a good one. Thank you for your kind words and if we can be of help in the future to you, please don't hesitate to ask. Sincerely, Kenan Pyeatt, General Manager

A great experience with Toyota

The experience was just beautiful from the time I entered their showroom. This was not my first time dealing with this dealership because I brought my first truck from them in 2012. Everyone was outstanding and I will recommend them to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for returning to us to make another purchase. I enjoy hearing that your experience was a good one from the time you entered our doors. Thank you in advance for your recommendations! Enjoy your new ride. Sincerely, Kenan Pyeatt, General Manager.

Ms Fran Cremer

I recently purchased a car from Lithia Toyota. I had told Kyle Corr what kind of car I was looking for. When a car was brought in for a trade-in that he thought I would like, he called me & sent me pictures. It was more than I even thought of. I was there in 3 days to finalize the purchase. I highly recommend Kyle Corr for any vehicle purchase. He listened to my wants & wishes & let me know when it was available with no pressure. The sale went smooth with no complications. All the sales staff spoke highly of him. I am one very happy owner of a Toyota Solara! A special THANK YOU to Kyle Corr. F. Cremer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Most fun I've had buying a car

I had the most fun Ive had at a dealership usually with all the hours spend I can't wait to get in my vehicle and leave but at toyota the employees that helped me made it fun and enjoyable and made 4 or 5 hours seem like it was nothing. We laughed and joked around till I was driving away. They made it feel like a family member was signing the papers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to write a review. I am pleased to hear that you felt so comfortable within our dealership. When the time is right please come back and see us in the service department. Enjoy your new ride! Sincerely, Kenan Pyeatt, General Manager.

We were treated like they wanted our business!

After having a less than favorable experience in Midland with a Toyota dealer that obviously did not think they needed our business I talked to Ken Terry on the phone and he immediately let me know that they did not have what we were looking for, but he would find it. He did! We ended up with a model year newer vehicle with more options for a better price. The value of what we got far exceeded what we were shown in Midland! On top of that we got a better price on our trade in. Some would say that it all boiled down to price, but in the end we spent a little more on the vehicle but we were treated as if they wanted our business. It is hard to explain how in Midland we were only about $1,800 apart on completing a deal, but never felt like they wanted or needed our business. Instead we got more vehicle, drove over 300 miles round trip and still felt better about the car we purchased and how we were treated. Everybody at this dealership treated us as if it was their job to make sure we knew they wanted our business! We never felt pressured to purchase the 4 Runner even though they had brought it in for us to look at, it was part of the service. If you are looking for a Toyota and are within driving distance, call them! Call Ken! If you are in the Abilene area and you need to know just how good you have it.... come to Midland and see what kind of service you get!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review for Ken and our dealership. I am sorry to hear that you had a less than pleasurable experience elsewhere but am happy to hear we were able to take great care of you here. Thank you for your business. Sincerely, Kenan Pyeatt, General Manager

We were treated as if they wanted our business!

After having a less than favorable experience in Midland with a Toyota dealer that obviously did not think they needed our business I talked to Ken Terry on the phone and he immediately let me know that they did not have what we were looking for, but he would find it. He did! We ended up with a model year newer vehicle with more options for a better price. The value of what we got far exceeded what we were shown in Midland! On top of that we got a better price on our trade in. Some would say that it all boiled down to price, but in the end we spent a little more on the vehicle but we were treated as if they wanted our business. It is hard to explain how in Midland we were only about $1,800 apart on completing a deal, but never felt like they wanted or needed our business. Instead we got more vehicle, drove over 300 miles round trip and still felt better about the car we purchased and how we were treated. Everybody at this dealership treated us as if it was their job to make sure we knew they wanted our business! We never felt pressured to purchase the 4 Runner even though they had brought it in for us to look at, it was part of the service. If you are looking for a Toyota and are within driving distance, call them! Call Ken! If you are in the Abilene area and you need to know just how good you have it.... come to Midland and see what kind of service you get!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2014 RAV4

We have not purchased a new vehicle in about 14 years and have been purchasing certified pre owned vehicles. This time my wife was in the market for a new car and wanted a car that was easier to get in and out of then the Camry she had. Chris Deviney met us at Lithia Toyota and put my wife at ease. His knowledge of the RAV4 and his excellent service got her the new car she wanted. So I feel if my wife is happy with the car and the overall deal than there is nothing but truly excellent customer service involved in the car buying experience. With Chris she not only got the deal she wanted there was no back and forth hassle to get the deal finalized either. Of course we recommend Chris to anyone that is looking for low stress and excellent customer service. Thanks Chris and Lithia for our fourth car purchased at your dealership. By the way the complimentary cookies were a bonus too. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT SALEPERSON

I WOULD TO THANK KYLE CORR IN HELP ME GET A NEW CAR. WAS FREINDLY EXPLAIN EVEYTHING TO WAY TO GO KYLE A SALE PERSON TOYOTA NRRD TO KEEP IN THERE FAMILY.WILL TELL MY FREIND AND FAMILY WAHT A GREAT PLACE TO BUY A CAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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