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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chris Herrington was awesome to work with! He made the...

Chris Herrington was awesome to work with! He made the buying process very easy. I would for sure buy from him again. This is a very good dealership. I live in San Angelo and I will make the drive. Jim Buckner was also very helpful. I will recommend this dealership and Chris Herrington to anyone looking for a Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chris Herrington was great at listening to what we were...

Chris Herrington was great at listening to what we were looking for. He was interested in selling us what we wanted and needed and was very knowledgeable about the options. This is the third new vehicle we have bought at this dealership and when we get ready to buy again, we will return and ask for Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We just purchased our secound new Tundra at Lithia. Both...

We just purchased our secound new Tundra at Lithia. Both times we worked with Chris Ashley and we are very happy with the buying experience. Chris is very trust worthy and was very patient. He answered all of our questions and was very flexible with our schedule. Wouldn't buy from anyone else. Thank you Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The purchase of my new Prius was a very good experience. ...

The purchase of my new Prius was a very good experience. Rick Sutton was courteous, helpful and a real gentleman. As an older, single woman I was extremely comfortable that I was treated so well. And I think I got a good deal on the car I wanted. This is my second car purchased from this dealership and I will be returning for all my maintenance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rick was incredibly knowledgeable, he wasn't pushy...

Rick was incredibly knowledgeable, he wasn't pushy and he made it a fabulous buying experience. I highly recommend him and we will definitely come back to him when we buy another vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Phil was extremely helpful through this whole process. He...

Phil was extremely helpful through this whole process. He was very informative and made sure we knew what was going on the whole time. He worked hard to get us into a vehicle that fit our needs perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chris was very prompt in calling me. He came out quickly...

Chris was very prompt in calling me. He came out quickly when I visited the lot. He explained the details of the transaction to me. The only thing I am now waiting on is to get a owners manual and my old licence plates. The truth of the transaction will be how the pickup performs over the next 5-10 years. Hopefully it will meet the high ratings of the service at the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sales consultant Chris Herrington went above and beyond...

Sales consultant Chris Herrington went above and beyond the call of duty! He found exactly what vehicle I was looking for right away, at the right price. Chris was very professional in every way. I just happened to have both my big dogs with me, Chris helped me handle them, brought me water for them, and even sent me off in my new car with extra water for all of us. Chris was very considerate of me, my dogs , my time and my budget. Thank you Chris Herrinton and Lithia Toyota! Suzanne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bad Credit OK !!!

Michael Mizikar IV was a great help to me and my family. We have been in need of a reliable family car for a while now. He was very helpful in getting us into something that we liked, as well as something we could afford. He listened to our opinions, respected the fact that I had done my research, and was very open about himself and why he does what he does. After buying my 2013 Toyota Corolla, I will very much be recommending him to my friends. The facility was clean, inviting, and all the staff I encountered were friendly. Thank you, Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Michael Mizikar IV was a great help to me and my family. ...

Michael Mizikar IV was a great help to me and my family. We have been in need of a reliable family car for a while now. He was very helpful in getting us into something that we liked, as well as something we could afford. He listened to our opinions, respected the fact that I had done my research, and was very open about himself and why he does what he does. After buying my 2013 Toyota Corolla, I will very much be recommending him to my friends. The facility was clean, inviting, and all the staff I encountered were friendly. Thank you, Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.