Lithia Toyota of Abilene

Had a good idea about the vehicle and deal I wanted and Chris Herrington and the staff at Lithia Toyota of Abilene absolutely exceeded the quality of vehicle I was expecting to drive off and got me a great price/financing arrangement. Every time I drive the new 4runner, I like it even more.

I bought a new Honda five years ago from Philip Underwood and was very pleased with his professional knowledge and courteousness. He has only gotten better as he handles Toyotas. I always feel that I am dealing with an honest and competent salesman when I work with him. He has always been available for questions and help after my purchases. I recommend him to my friends when they are looking for a dealer.

Dave has been such a good salesman and has presented good service to my husband and I. We appreciate his help cause if it wasn't for him we wouldn't get the deal we wanted and a good quality car. Thanks again Dave!

I had a very pleasant experience at Lithia Toyota of Abilene. From the very beginning it was as if I had known the people that were helping me for a very long time. This was actually my first time buying a new vehicle on my own and I was more than a little nervous. Everyone made me feel right at home and were determined to make sure that I understood everything. Chris Herrington was my sales rep. He was so very patient and had a "no pressure" approach. Michael McDonald help me understand the financial end of things and Ron Morton walked me through my agreement. I will highly recommend Lithia Toyota to all of my friends and family and I certainly plan on trading with Lithia Toyota in the future.

We originally planned to purchase a 2014 Highlander from a dealership in Houston; however, when it became obvious that they were not delivering on their promises, we called Chris Ashley at Lithia in Abilene. It was the best call we ever made! Chris and Mike worked to find the exact vehicle we wanted and "over-delivered" on their promises; the entire experience, from first call to drive away, was awesome. Our Highlander not only arrived exactly as ordered, but it arrived almost 2 weeks earlier than expected. Chris is extremely knowledgeable, friendly, and provides top-notch customer service. He also provides "one-stop shopping", as he is a salesman but also handles all of the financing himself - this makes it really comfortable for the customer. He spent hours with us, set up my cell phone, and explained the controls and electronics in detail. He's the best! We'll be back!

This was the best experience I've had with a salesperson in a long time. I was able to do it online and over the phone. It took me about 5 phones calls lasting less than 5 minutes each to come up with an acceptable offer. Andrew Elliot the sales person was very friendly and even offered me other options to meet my criteria. Ronald Morton offered me an extended warranty and allowed me to cancel it afterwards with no problems. Thanks to the crew at Toyota of Abiline.

I gave a rating of GREAT to all - except one - as Rick was very helpful and friendly and remembered our names and asked us if we would like a drink or if there was anything else he could do for us. I would recommend all my friends to go visit him if they were looking for a new vehicle. Everyone at Toyota was very friendly and courteous to us. I gave a GOOD to the one because as everyone buying a new car we want to think our trade in is worth at least $10,000 - $20,000 but in reality we know it is not worth very much. As soon as you drive it off the lot it depreciates lots in value. Everyone wants what they can get for their trade in - no complaints on what we did receive - just being honest! I appreciate the thoughtfulness in Rick sending a gift basket of cookies to the house. We have bought new vehicles for the past 20 years and a new RAV4 6 years ago (whick our daughter is now driving) and never has any dealer or sales person been so thoughtful, kind and generous as Rick has to send us the cookie bouquet as a thank you for our business. When we need to purchase a new vehicle we will definettely check out Toyota and Rick to show us what is available if we are still living in Abilene TX. Sincerely, Barbara Van Huss New RAV4 owner

Michael Mizikar was very good at listening to all care and concerns of what I was looking for and needed. He did a very good job at making me feel comfortable and concerned of my needs. This is my second new vehicle & I thought that I was really going back to deal with my old dealership & sales person but he made me feel comfortable and was not pushy at all but at the same time was willing to take the time needed to help me find something I could afford and worked out with my needs. I would recommend him & the dealership to Everyone.I hope he is still there when I get ready to trade again & will definitely come back to Lithia Toyota. Y'all really worked with me & didn't make me feel like I was a bother at all. Thank you Mike & Lithia Toyota for such a positive experience. Sincerely, Tammy Peacock

This is the second time I have bought a vehicle from here and have been helped by Chris both times. He's very helpful and will do whatever he can to get you what you're asking for. I've gone other places both times to look for vehicles and both times ended back at Lithia and almost immediately buying. I definitely recommend going through Lithia and asking for Chris Deviney. I know I will in the future. Thanks again Chris! Chelsea Corley

The salesman was friendly and answered all my questions. No one tried to pressure me into anything I didn't want and I think I got a fair deal. The whole experience was positive.