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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lithia Toyota in Abilene, TX I have been a very happy...

Lithia Toyota in Abilene, TX I have been a very happy owner of a 2000 Toyota Celica, but felt it was time to upgrade to a newer car because my needs have changed. Brian Smith notified me because I requested information online. He was very easy to work with and I never, ever felt pressured into coming in, buying a car, etc. He just kept me informed of my options and any specials I might be interested in. When it came time for me to begin my serious search, Brian listened to my needs and helped get me into the perfect vehicle. He made the whole process easy and answered all my questions . . . he was very knowledgeable about all the cars I looked at. When I finally found the perfect SUV, a 2011 Nissan Rogue, he listened to my needs and helped me get the car at a price I could afford. He made the whole process very easy on me and I would highly recommend Brian or anyone at Lithia Toyota for your next vehicle purchase. Perfect experience all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The day we bought our new Avalon we were just going to...

The day we bought our new Avalon we were just going to your dealership to "look". I liked that we weren't initially attacked by a salesman the moment we began looking. This has been the case before at other dealerships. After looking for a few minutes, Greg introduced himself & seemed calm & not pushy at all. One thing lead to another & before we knew it we had purchased a new 2014 Avalon. Greg followed through after the sale. The windows needed to be tinted so the following Monday he delivered our car to our hometown 75 miles away. I would recommend Greg Parks and Lithia Toyota to anyone seeking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brian Smith provides the easiest most pain free buying...

Brian Smith provides the easiest most pain free buying expirience any where. He is an asset that the Lithia dealership should be grateful to have. From sales to financing he I'd simply the best. We have purchased 3 vehicles from Lithia and when its time to buy again we will ask for Brian every time. He stayed well into the night to work around our schedule and never pressured us. Thank you for everything you do Brian and if you ever leave let us know where to find you for our next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5 stars all the way

If you are in the market for a vehicle Lithia is the place to go. From the receptionist to the service center to sales and financing every one is friendly and helpful. For the easiest pain free buying experiance ask for Brian Smith he is incredible and can handle every aspect from sale to financing. Brian stayed well past his regular hours to work around our schedule and ensure we got what we wanted. Lithia is lucky to have a man with such knowledge and personality on their team. Thank you Brian and We look forward to doing buisness with you and Lithia in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I'd do it again.

Last week I bought a new Tacoma. I live 5 hours round trip from any Toyota dealership. Brian S. negotiated a great deal with me via email and phone, and in a few days time (and me never feeling pressured) he found the truck that fits my needs, had the truck delivered to me and they picked up my trade-in. I never had to make the trip. I've never been able to get a car bought in person in less than 4 hours anywhere, sometimes having to make two trips, add the drive-time to that and it's too overwhelming to be a pleasant experience one wants to do again. Brian made this happen painlessly, and his drivers were wonderful people too. They'll deliver anywhere, so don't hesitate to ask. About halfway through the process, a second person called from the dealership to make sure I was being taken care of. These folks are on top of things; I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Phillip Underwood’s and Brian Galvan’s knowledge of the...

Phillip Underwood’s and Brian Galvan’s knowledge of the product and integrity in the sales process were primary factors in our decision to purchase the 2014 Toyota Tundra from the dealership. Very thorough in explanation of all features of the truck. It was a pleasure doing business with them and the dealership. I highly recommend them to any perspective buyer. Very, very happy with the purchase I made thanks to Phillip Underwood and Brian Galvan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My husband and I are repeat customers at Lithia Toyota...

My husband and I are repeat customers at Lithia Toyota and Rick Sutton has helped us with all our purchases. He is so friendly and helpful. You never feel you are being pressured or hurried. You are made to feel you are the only customer in the store. We had considered several different makes of cars. We were wanting a car that was a hatchback, got excellent mileage, but still had a few bells and whistles. After discussing all this, we decided we just could not give up the excellent service department and all the help that Rick gives us after the sale. I would recommend Lithia Toyota to any of my friends and family. Thank you Rick and Lithia for years of satisfying and enjoyable driving, as well as no worry service for anything that might come up. We will be back. Linda and Larry Hicks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My daughter totaled a car the second week of December in...

My daughter totaled a car the second week of December in Dallas where she works. She was fine, but her reliable car was gone. When the details were worked out with the insurance company I contacted Mike to see what they had in my price range. During my initial appointment that evening he presented me with a car that had recently been taken in on trade. It was a beautiful 2002 Camry that had been well cared for. Within a few days the financing was knocked out and all that was left was the paperwork. Rod made the financing portion easy to get through and explained all the steps thoroughly. There were some minor mechanical issues that were discovered and were taken care of prior to me picking up the car. I am extremely satisfied with all aspects of the transaction and plan on returning when I am ready to purchase my Tacoma.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

Chris Herrington provided a very professional, positive, informative, and overall pleasant buying experience. I would also recommend him to friends, family and everybody that I come into contact with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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love my ride

Decided that I wanted to buy to buy a car today and Greggory Fenwick helped m in every way possible and made the process very easy! So exited to drive away with something new from a great company

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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