Lithia Toyota of Abilene

When we traded our Camry for an Avalon a couple of weeks ago from Lithia, it was one of the best experiences we have ever had in car trading. Everyone we dealt with was extremely nice as always. I definitely will recommend Litha to everyone!

Great Customer Service received from Brandon Bonds! Definitely your go to guy! The Crew at Lithia Toyota are very nice & ready to help you or point you in the right direction. Made my 1st New Car buying experience wonderful! Thanks Lithia & Brandon!

My sincere and strong message to Lithia Toyota is do whatever you have to do to keep Mr. Craig Beverly in your employee. This experience has convinced us to become loyal Toyota customers for good. From the time we first stepped foot on the lot, we were treated as old friends and never experienced the "hard sale" tactics so often accompanying car sales. When I do experience that brand of selling I simply dismiss myself and walk away from the lot, never to return. In this instance, we felt we would make a decision in a few days. That turned into about a month. When we did return, we were again greeted and treated as long time friends. We were not at any time berated for having taken so long and were again treated to a very pleasant experience. Additionally, Mr. Beverly sought our best interest in every respect and did none of the usual nonsense of running off to a "sales manager" to get permission to close a deal. We did not have to parade in front of several different people to get sales and financing approval. Craig handled the whole process and he handled it professionally, proficiently and accurately. There were no gimmicks, no sales "shuck and jive" stuff, but only straight forward dealing. We were most impressed with the whole process. As I said before, as long as Lithia Toyota keeps Craig we will be back to deal with him for all our automobile needs.

My sincere and strong message to Lithia Toyota is do whatever you have to do to keep Mr. Craig Beverly in your employee. This experience has convinced us to become loyal Toyota customers for good. From the time we first stepped foot on the lot, we were treated as old friends and never experienced the "hard sale" tactics so often accompanying car sales. When I do experience that brand of selling I simply dismiss myself and walk away from the lot, never to return. In this instance, we felt we would make a decision in a few days. That turned into about a month. When we did return, we were again greeted and treated as long time friends. We were not at any time berated for having taken so long and were again treated to a very pleasant experience. Additionally, Mr. Beverly sought our best interest in every respect and did none of the usual nonsense of running off to a "sales manager" to get permission to close a deal. We did not have to parade in front of several different people to get sales and financing approval. Craig handled the whole process and he handled it professionally, proficiently and accurately. There were no gimmicks, no sales "shuck and jive" stuff, but only straight forward dealing. We were most impressed with the whole process. As I said before, as long as Lithia Toyota keeps Craig we will be back to deal with him for all our automobile needs.

I received a quick response from the dealership after submitting an internet inquiry. When my father and I drove onto the lot, unlike most big dealerships, we did NOT have everyone jumping on us. [Being smothered and pressured is a big "no" for my family when going to dealerships, so this was awesome] We got to deal with Austin, and she was extremely wonderful and friendly. She made us feel at home and like we had known her for years. The employees over the dealership overall had a wonderful morale and attitude while dealing with us. From the guys outside, to Austin on the inside, as well as the internet manager, Josh, and the finance department. They were all wonderful people. They are fairly priced too! [Something that is hard to find out in West Texas anymore!] My father and I ended up buying a 2005 Dodge Ram 1500 that had 91k miles on it for the fair and wonderful price of $10, 880. 10. We couldn't be more please with the way they presented cleaned-up vehicles. They detailed my truck AND filled up the tank since we live 2 hours away. The internet manager also offered to pay for my gas to come back to the dealership in a week or so to have a small hole in the driver's seat fabric fixed. We felt that since their attitude and the way they handled business, ontop of the fair price for the truck, we didn't even try to bargain the price down, there was no need to! Loved everything. This is what car shopping is supposed to be like!

We have been searching for a passenger van for our family for some time. We spoke with Gregg Fenwick at Lithia Toyota in Abilene and he was tremendous. We live in Midland and were willing to make the long drive because of him. I would without a doubt recommended Lithia and Gregg to anyone.

Lithia is truly an exceptional dealership. I had an awesome buying experience. Greg Parks is definitely an asset to the dealership. He was very knowledgeable on all the vehicles I was looking at and gave me the benefits of each one.

I had a great buying experience at this dealership. I have known Brandon Bonds for a few years and he has always helped me. I am very happy with my new truck. The rest of the staff at this dealership was also very nice.

Chris was an awesome guy to work with. Helo myself and my family. Love my new car and glad I came to Toyota for the purchase.

Austin has been exceptional to work with. She makes you feel appreciated, more than just a sale. She had toys, snacks and drinks to entertain kids. Truly the way car buy should be.