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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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James was my sales advisor and he was very helpful and...

James was my sales advisor and he was very helpful and knowledgeable about the car I was looking at. I liked dealing with lithia toyota and would do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris Herrington was polite, friendly, knowledgeable and...

Chris Herrington was polite, friendly, knowledgeable and very helpful. By far he is the best salesperson I have ever dealt with. I look forward to doing business with him again in the future. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience using Lithia Toyota of Abilene....

We had a great experience using Lithia Toyota of Abilene. Kyle Corr did a great job getting us in the vehicle we wanted! Thanks again for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Michael was very friendly and helpful. We had a Toyota...

Michael was very friendly and helpful. We had a Toyota Avalon for many years and were very pleased with it. We did research on line and knew pretty much what we wanted as a replacement in the way of a new car. Michael got exactly what we wanted including color. He has been very patient and instructive about guiding us through the new features. He made sure we feel free to contact him with any questions or concerns after the sale too and I will certainly do so if I need to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Craig Beverly is awesome!!!!

Craig was awesome in every way. Very professional. He explained everything in a way that anyone could understand it. He was very patient since I didn't know what car I wanted he showed us a wide variety of vehicles and explained all of our options. We never felt rushed. Very friendly not hassling like most sales personnel . He was also very knowledgable on the GAP and warranty information. He also showed us how to use all the new gadget in our fancy fully loaded new SUV before we left the lot! So thankful to have dealt with him when buying our new car. I couldn't have asked for a better buying experience. When we decide to buy again we will go through him no doubt. Very happy with our purchase!!! Thanks Craig!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Herrington and Jim Buckner worked diligently to...

Chris Herrington and Jim Buckner worked diligently to make our purchase and experience a great one. They found the car we wanted and got it to Abilene in quick time and prepped the car to make delivery a pleasure. We will definitely ask for Chris and Jim to work with us again when we purchase next year. We are already saving for our next car from Lithia Toyota in Abilene!! Sincerely, Dr. Johnny and Valerie Matthews. San Angelo, Texas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

chris and ken were the two we worked with the most. they...

chris and ken were the two we worked with the most. they let us move at our own pace without undue pressure. they were both very personable and enjoyable to work with. matt rode along on two test drives and was also an exceptional salesperson. rod, in finance, was very professional and patient with his closing. they all were well informed and could answer all questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Craig Beverly is a very good salesman at Lithia.he helped...

Craig Beverly is a very good salesman at Lithia.he helped me get into a good used Camry Hybrid. He has been helpful to find a car for my budget. He goes out of his way to be helpful and get the car you want. Craig explains in details about the car and make sure you understand about it. I felt comfortable with him and trust him like no other salesman. I would recommend him and Lithia to everybody.. If I wanted to trade cars again I would go back to Lithia and get Craig to help me get another car it would be them. Thanks Craig Beverly and Lithia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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great sales personnel

chris and ken sold us a highlander. they were exceptional in every way. matt provided two test drives and could also answer all questions. rod, in finance, was just as knowledgable and patient with the closing. the whole dealership experience was good. i would highly reccommend abilene toyota and these salesmen especially.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris was friendly, courteous, helpful, and...

Chris was friendly, courteous, helpful, and knowledgeable. He worked hard to meet all of our expectations so that we could leave the dealership Monday night with our new Rav 4. Good work, Chris. And thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.