Reviews
Great service!
Great service! Clear finances and presented different options for the budget we had. JC was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are thrilled that JC provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
My service advisor, Chuy Rosales, is very helpful,
My service advisor, Chuy Rosales, is very helpful, professional and knowledgeable regarding my vehicle maintenance needs. He is always willing to go the extra mile. He is amazing. We are very pleased with the service department personnel.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Chuy provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
A ver smooth experience due to the professional staff.
A ver smooth experience due to the professional staff. I was help and kept informed at all times.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Excellent Customer Service Daniel C.
Excellent Customer Service Daniel C. In Service Department was Awesome Excellent Customer Service my truck was ready in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had an excellent experience and that Daniel provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Samantha gave me great customer service!
Samantha gave me great customer service! Thank you! I will definitely be coming back to Shamaley Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Samantha provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Took my vehicle for an oil change and the five point
Took my vehicle for an oil change and the five point inspection service. The service technician Alexis provided me with excellent service from the moment I drove up. He was friendly and thoroughly explained everything to me. I was happy and very grateful for this service. Thank you Alexis!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear about your positive experience with Alexis during your oil change and inspection service! Having a service technician like Alexis who is not only friendly but also takes the time to explain everything thoroughly can make a significant difference. It's great that you were happy and grateful for the excellent service provided.
Good service and honest people.
Good service and honest people. Service Department always takes care of the customer and provides quick and efficient service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Audrey displayed excellent customer service and quality
Audrey displayed excellent customer service and quality of work was amazing. I only take my truck to get serviced at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Audrey provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Everything was done properly n professionally thanks to
Everything was done properly n professionally thanks to Jessica. She provided excellent customer service and went above and beyond to fix every issue I had .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It sounds like Jessica provided exceptional service, going above and beyond to ensure all your concerns were addressed properly and professionally! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Quick and very efficient service Audry Herrera was great
Quick and very efficient service Audry Herrera was great and let me know every step that my Explorer was going through
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear about your positive experience at Shamaley Ford! Quick and efficient service, along with excellent communication from Audry, can truly make a difference when getting your vehicle serviced. Keeping you informed about each step of the process adds a lot of value to the service experience. We appreciate your business. We look forward to assisting you in the future.