Reviews
Rated experience
Extremely smooth and hassle free. No stress, salesman was knowledgeable and helpful, allowed us to look at different models and had good recommendations. He was very. Professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Staff was extremely professional and very fast.
Staff was extremely professional and very fast. I have only good things to say. They took care of us really well and explained everything perfectly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it!
Very happy with the work done.
Very happy with the work done. I was notified of what my car needed and happy with the time it took.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being our customer, we appreciate your kind words!
Awesome customer service.
Awesome customer service. Audrey did such a great communication job. Audrey did exceed my expectations since receiving my truck and having everything ready for my to pick my truck up. No waiting time at all. Thank you Audrey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words for Audrey, we appreciate it!
Had to wait 2hrs for an oil change and to top it off car
Had to wait 2hrs for an oil change and to top it off car came out with an check engine light on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service.
Great service. They explained everything and cleared extra services with me before completing them. I will be a repeat customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Shamaley Ford El Paso
Done in 2 hours. Appointment east the same day I called to schedule. Done in 2 hours even with a high influx of cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Shamaley Ford! We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you!
Irving and Philipe were courteous and answered all the
Irving and Philipe were courteous and answered all the questions I had. Next time I buy it will be at Shamaley again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words for our staff, we appreciate it!
My salesman, Victor Muñoz, was very knowledgeable,
My salesman, Victor Muñoz, was very knowledgeable, attentive and professional. I did not feel any pressure as I have in the past while purchasing a vehicle. Instead, I was helped from the minute I arrived, til the minute I left with the truck I bought. The finance director, George, was also very kind and helpful. Thanks to everyone at Shamaley Ford for a wonderful experience! I will definitely recommend family and friends!😎
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Truck! Your satisfaction is our ultimate goal and we are pleased to hear that Victor Munoz and George were able to provide you with an exceptional sales experience! Thank you for the recommendation. We appreciate your business and look forward to the opportunity to assist you again in the future.
Shamaley Ford Service Department
Jessica Dominguez was very helpful in getting my Maverick in to get required recall work done. She was thorough and proficient in getting everything done quickly. Greatly appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ensuring your satisfaction is our ultimate goal and we are pleased to know that Jessica Dominguez provided a great service experience for you! Shamley Ford appreciates your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.