Reviews
Necesito alguien se comunique conmigo, fui a revisar un...
Necesito alguien se comunique conmigo, fui a revisar un sensor que no sirve y Raúl García me corrió de shamaley, ahora a donde voy. Ford Ranger 2019 Virgilio Ramos 915 244-1314
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mister
2016 flex Great customer service from Mr. Baird! Very attentive, honest and kept me updated. Will go back to him if need to. Look for Jesse Baird if you want a great person. Unfortunately the two females at the write up area ignored me. I waited over ten minutes and they made no attempt to acknowledge my presence. That’s when Jesse Baird stepped in. Thank you Jesse!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
I bought a truck there They are rude and didn’t help me...
I bought a truck there They are rude and didn’t help me at all they didn’t get me a license bracket and they charged me a lot of money
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Shamaley Ford
Great customer service from Mr. Ralph Gandara. Very honest and helpful. Would recommend him to all my friends and family. Very impressed with all the staff there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Ida for your kind words! We are so glad we were able to provide you with an honest and helpful experience and exceed your expectations! We'll be happy to pass your positive feedback to Ralph. Please let us know if there is anything else we can help you with. We look forward to your next visit!
Great service
The staff was great they meet my needs and went above and beyond to help me out . Car was ready before the estimated time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We thank you for your business and look forward to your next visit!
165,000 mile service.
Pauline was extremely professional and courtesy, she patiently addressed every question I had, she explained each service provided, including why it was recommended, the cost of the part and labor associated with the recommendation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Homero for your kind words! We are so glad we were able to provide you with a patient, professional and courteous experience and exceed your expectations! We'll be happy to pass your positive feedback to Pauline. Please let us know if there is anything else we can help you with. We look forward to your next visit!
2017 Raptor
Great customer service from Mr. Baird! Very attentive, honest and kept me updated. Will go back to him if need to. Look for Jesse Baird if you want great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for Mr. Baird! We are thrilled that he provided you with an honest, attentive service visit. We look forward to your business with us again!
Took them 2 months to replace my turbo then another month...
Took them 2 months to replace my turbo then another month for my cylinder head which they didn’t know wasn’t working until they tried tu install the turbo which tells me they didn’t check the engine properly before, really bad service wouldn’t answer my calls
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Even with appointments they take to long. Four hours for...
Even with appointments they take to long. Four hours for an oil change and inspection. I do not trust them anymore. When tin with half a tank drove out with less than a quarter. Never going back to them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Oil change
Mr Jerrymyles was very professional and attentive waited in lobby for my car have been a customer for many years everyone is always nice thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!