Reviews
The representatives that came to my house to pick up my
The representatives that came to my house to pick up my vehicle to get it serviced was very kind and very Professional. I would highly recommend this place for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Angel, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Fairly quick check in progress, good informative process
Fairly quick check in progress, good informative process throughout the day. Could be quicker to retrieve our vehicles after service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Shamaley forward me the car buying process nice and easy.
Shamaley forward me the car buying process nice and easy. They were committed to giving me the best price possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I highly recommend this dealership.
I highly recommend this dealership. The customer service here is 5 stars. Diana Vasquez and service writer Jake Chavez are 10 out of 10. They made my experience at shamaley great. Thank you guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We have purchased several ford trucks from Shamaley.
We have purchased several ford trucks from Shamaley. It is the furthest Ford dealership from where we live, but I gladly go the distance for service as well as sales
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
Had my vehicle scheduled for service and everything went
Had my vehicle scheduled for service and everything went well with the check up. Will come back .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We have purchased several trucks from this dealership
We have purchased several trucks from this dealership because of their exceptional service. I even travel and extra hour to have this dealership for my scheduled maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Aaron Wade is a consummate professional who delivers
Aaron Wade is a consummate professional who delivers outstanding customer service. He is exceptionally knowledgeable, highly efficient, and demonstrates remarkable skill in his work. He exudes confidence and magnetic charm, with a presence that’s both captivating and irresistibly appealing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Aaron here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Quick but also thorough.
Quick but also thorough. Kind service reps. Fair pricing. Free lyfts. Car was clean when returned.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Shamaley Ford of El Paso, TX was very helpful.
Shamaley Ford of El Paso, TX was very helpful. They repaired multiple warranty concerns and arranged for rental car thru Ford ESP Warranty. I live 3 hours away in the desert. I appreciate their service advisor and mechanics.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!