Reviews
As always very professional from setting up my
As always very professional from setting up my appointment, being greeted by an advisor, being kept informed by email of repair progess up until the point where I got into my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Beginning with their new valet service.
Beginning with their new valet service. This is awesome. Their service people are courteous and explained in detail the services needed for my Explorer. Thank you to Jerry Miles for your attention to this matter.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
They have great service, very nice, through with the work
They have great service, very nice, through with the work that was done and very fast.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very knowledgeable advisors, Kay was able to identify the
Very knowledgeable advisors, Kay was able to identify the problem I was having and offer a solution within 20 mins 10/10 Recommend SHAMALEY FORD 🔥💫
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff Kay to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!
Great experience.
Great experience. Very helpful and knowledgeable JC took care of everything and General Manager Charlie and stood in finance took care of everything
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Alexis is very kind andaleays taking his time to help
Alexis is very kind andaleays taking his time to help me. Thanks Alexis for you patience
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Took my car for maintenance service.
Took my car for maintenance service. I am impressed with the options provided to call or use website to schedule service appointment with service options. Additionally, to provide service for pickup of car at home, be given option to be taken and picked up at any time of the day is a plus. The service representative Mario Villanueva was prompt to assist with maintenance changes. I like to be given information beforehand to decide if I want to take advantage of additional recommended services when they do their multipoint inspection. These details makes the difference. I was impressed with the timely turnover. I will definitely continue to come have my car serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Oil change service was fast and well done and service
Oil change service was fast and well done and service representatve Jose was very kind person and provide me with option to take home while service is perfirmed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nathan Howard is a fantastic car salesman.
Nathan Howard is a fantastic car salesman. Would highly recommend seeing him. Nathan was able to match my financial requirements and daily needs for a vehicle easily.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
I love the ease in scheduling a service appointment on my
I love the ease in scheduling a service appointment on my Ford App. Arrived early and even though there were several cars infront of me, it didn't take long for me to be on my way. My service adviser Jerrymyles was great he reminded me of my Ford points by asking me if I would be using them, which saved me some money. Also loved 😍 that I was surprised with a car wash.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
