Reviews
Gracias por la ayuda a encontrar la camioneta que buscaba
Gracias por la ayuda a encontrar la camioneta que buscaba para el bienestar de mi familia
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! No dude en comunicarse con nosotros si necesita algo. Que tengas un día maravilloso.
Very friendly and inviting people.
Very friendly and inviting people. Carlos Castanza was very polite and professional. He helped with getting the best deal and the whole process was very easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with Carlos! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was able to make appointment quickly for my busy schedule
Was able to make appointment quickly for my busy schedule and have my vehicle serviced by same day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Muy amable El personal del diler edgar delgado nos
Muy amable El personal del diler edgar delgado nos atendio muy Bien y nos ayudo con todas nuestras preguntas gracias
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! No dude en comunicarse con nosotros si necesita algo. Que tengas un día maravilloso.
Service center works great, their advisors provides a
Service center works great, their advisors provides a great customer service. Service packages are always available
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Alex, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding service.
Outstanding service. My advisor was Aaron, he always does an incredible job to help my visit smooth and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Excellent experience was very helpful and got the issue I
Excellent experience was very helpful and got the issue I had with my vehicle fixed very satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Artavaious, we are very happy we could provide you with a positive experience! We hope to see you soon!
Seriously the best service I've had in a long time.
Seriously the best service I've had in a long time. Aaron took care of everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Aschichtl, thank you; we appreciate your feedback! We hope to see you soon!
I come from a service background so I know the services
I come from a service background so I know the services took a bit longer than it should have for having had an appointment, about an hour rather than almost 2 am a half. also I should’ve received recommendations for additional services within the first 45 minutes, not at 730 the next morning. Other than that everything was good, nice amenities and waiting area.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jdhead2000, I’m sorry for the inconvenience you faced regarding the extended wait time and not receiving the service recommendations until later the next morning. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at smartinez@group1auto.com. Your cooperation will help us resolve this issue promptly. Thank you. Sasha Martinez Customer Relations Director smartinez@group1auto.com
The sales agent was extremely knowledgeable and explained
The sales agent was extremely knowledgeable and explained everything thoroughly. He made me feel comfortable answered all my questions at a level I could understand beautifully. Loved the fact that he was not pushy. Overall an amazing experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maby, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!