Sill-TerHar Motors

I recently purchased a 2026 Lincoln Aviator from Schomp Lincoln, and unfortunately, the experience has been very disappointing. First, I would caution prospective buyers not to rely on the Aviator's advertised third row if passenger or cargo space is a priority. The third row is extremely limited and not practical for adults, children on longer trips, or pets. If you need a true three-row vehicle with usable cargo space, I recommend considering other options. The buying process itself was also far more time-consuming than expected. Prospective buyers should be prepared to spend most of a day at the dealership. Locating vehicles we wanted to test-drive proved challenging; communication between staff seemed disjointed; and the paperwork process was unnecessarily lengthy and tedious. What should have been a streamlined premium car-buying experience felt inefficient and poorly coordinated. More concerning was the sales experience. During the sales process, we were told the vehicle included features that it does not actually have, including the Lincoln Digital Scent system. After signing the paperwork and asking for a demonstration, other staff members informed us that the Aviator does not offer this feature. We also did not receive a thorough walkthrough of the vehicle's technology, features, or engine components before taking delivery. The overall impression was that the focus was on making a sale rather than ensuring the vehicle was the right fit for our needs. As a result, we now own a vehicle that cannot adequately accommodate our dogs and does not meet the expectations established during the sales process. To make matters worse, we have not received a return phone call or email from sales management, including Kelly Donaldson, despite our attempts to discuss these concerns. Based on our experience, we would not purchase another vehicle from this dealership and are disappointed by both the misleading information and the lack of follow-up after the sale. We also have not received any communication from the salesperson asking about our satisfaction.

Nice sales rep’s, willing to listen and be flexible. Would but again from them.

Great place to buy a car - very friendly staff and easy process would recommend if you’re looking for a dealership

Everyone at Sill-Tehar was very good to work with. I worked with Melissa in service and she was very responsive.

Great dealership been purchasing all our vehicles for 20years Jeff is a great salesman and goes out of his way to make sure we are getting what we want. Lincoln service is excellent dealing with Melissa makes it easy she always takes care of us.

Everyone was friendly and helpful. They were not pushy and took their time to answer all my questions

Sales team was very helpful and able to answer all of my questions. Team seemed very knowledgeable and wanted what was best for me.

I have been a customer with sales and service since 1972 and have always been treated like family and have never had an issue. I will always be their customer!

Our salesman, Ed was great. Patient, funny and knowledgeable. Only showed us the cars we were interested in . We would definitely work with him again.

Enjoyed Kelly and Rob Ash - Mr Ash did a nice job explaining the features of the carf Everyone was nice and low pressure. Requiring 25 words in this review is the worst part of the whole experience lol...