Reviews
Mr. Kurt Bingham
The new 2016 Ford Explorer Platinum is what I'm driving now.... and I Love IT! I loved my experience at Sill-Terhar as well. The sales staff including management went out of their way to welcome me and answer any questions I had. I returned the Lincoln MKS I had been driving and they made that process so simple. The finance team was knowledgeable and efficient and did not oversell me on products I felt I didn't need. The facilities are beautiful and inviting. All in all a great experience. I will continue to do business with Sill-Terhar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always happy to help our customers at Sill-TerHar Ford. We appreciate your review and hope we can continue serving you for many years to come.
Customer Service was great
Other than having to wait over 2 hours for just my car to be look, while other cars coming in well behind me were getting serviced before me, the customer service by Phil was great, overall garage service was not to normal standards.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional service department
The service department is always clean and efficient. Stephen and his team are professionals!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Title
I've always been very satisfied with your Customer service. To me, the quality of service completely determines whether or not Ford deserves my business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great reviews of car dealerships aren't easy to come by
or consistent are they? We read'm you read'm. Looking over the Sill-Terhar's reviews you will rarely see anything lower than 5 star. Not very attainable for a restaurant, or for (especially) a car dealership. We purchased an Escape and recently traded it for a F-150 at Sill-Terhar. Each person we dealt with Mark, Bobby, and Robert Von Tempsky (Escape purchase) were beyond a doubt the most professional group while searching for, and finally purchasing the vehicle. Service for our Escape over the years with Sill-Terhar has been outstanding, prompt, and trustworthy. Again......all words you rarely see in a car dealership review. Many of our neighbors have purchased a vehicle at Sill Terhar...... in conversation all always agree on what a great dealership and experience they had. Our belief is that once we research a vehicle to death, find the one we like.....if it is a Ford I give Mark or Robert a call. We shopped and visited other dealerships and found Sill Terhar in a different league for customer service, knowledge, personality and staffing. Doubters, shoppers, researchers...and all together skeptics....I know you! Your're out there! We are one of you..... Read on... read thru ...and visit to exhaustion if you are looking for a Ford product in the Denver area. That I can't advise or change. We found our Ford dealership with Sill Terhar.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Escape repair
Staff were very helpful, and was given a rental car when my vehicle had to be left overnight.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Sill-TerHar Ford. Thank you for taking the time to share your feedback with us.
SCompagno Survey service on 2010 Ford Fusion
I think there is be only one diagnostic cost for checking different problems on the car. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Love my MKC. Bought it in 2014 as soon as it came on the market and I'm still proud to drive people around. Lots of complaints. Always great service when I need my oil changed. Wouldn't let any one else work on it. Thank you Sandy Coleman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Sill-TerHar Ford. Thank you for your business!
Great services
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- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick Lane service
Great staff working in the Quick Lane, as well as, quality service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
