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Sill-TerHar Motors

(1,775 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 14 awards
2018 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 253-4521 (855) 253-4521
Used (855) 517-3361 (855) 517-3361
Service (877) 728-8756 (877) 728-8756

Reviews

(1,775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sill-TerHar Motors from DealerRater.

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Mr. Kurt Bingham

The new 2016 Ford Explorer Platinum is what I'm driving now.... and I Love IT! I loved my experience at Sill-Terhar as well. The sales staff including management went out of their way to welcome me and answer any questions I had. I returned the Lincoln MKS I had been driving and they made that process so simple. The finance team was knowledgeable and efficient and did not oversell me on products I felt I didn't need. The facilities are beautiful and inviting. All in all a great experience. I will continue to do business with Sill-Terhar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're always happy to help our customers at Sill-TerHar Ford. We appreciate your review and hope we can continue serving you for many years to come.

Customer Service was great

Other than having to wait over 2 hours for just my car to be look, while other cars coming in well behind me were getting serviced before me, the customer service by Phil was great, overall garage service was not to normal standards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional service department

The service department is always clean and efficient. Stephen and his team are professionals!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Title

I've always been very satisfied with your Customer service. To me, the quality of service completely determines whether or not Ford deserves my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great reviews of car dealerships aren't easy to come by

or consistent are they? We read'm you read'm. Looking over the Sill-Terhar's reviews you will rarely see anything lower than 5 star. Not very attainable for a restaurant, or for (especially) a car dealership. We purchased an Escape and recently traded it for a F-150 at Sill-Terhar. Each person we dealt with Mark, Bobby, and Robert Von Tempsky (Escape purchase) were beyond a doubt the most professional group while searching for, and finally purchasing the vehicle. Service for our Escape over the years with Sill-Terhar has been outstanding, prompt, and trustworthy. Again......all words you rarely see in a car dealership review. Many of our neighbors have purchased a vehicle at Sill Terhar...... in conversation all always agree on what a great dealership and experience they had. Our belief is that once we research a vehicle to death, find the one we like.....if it is a Ford I give Mark or Robert a call. We shopped and visited other dealerships and found Sill Terhar in a different league for customer service, knowledge, personality and staffing. Doubters, shoppers, researchers...and all together skeptics....I know you! Your're out there! We are one of you..... Read on... read thru ...and visit to exhaustion if you are looking for a Ford product in the Denver area. That I can't advise or change. We found our Ford dealership with Sill Terhar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Escape repair

Staff were very helpful, and was given a rental car when my vehicle had to be left overnight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Sill-TerHar Ford. Thank you for taking the time to share your feedback with us.

SCompagno Survey service on 2010 Ford Fusion

I think there is be only one diagnostic cost for checking different problems on the car. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Love my MKC. Bought it in 2014 as soon as it came on the market and I'm still proud to drive people around. Lots of complaints. Always great service when I need my oil changed. Wouldn't let any one else work on it. Thank you Sandy Coleman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Sill-TerHar Ford. Thank you for your business!

Great services

I will certainly recommend By submitting reviews, content, photos, data or other materials ("Materials"), you hereby grant to Cars.com and its Affiliates (as defined in the Terms of Service a royalty-free, perpetual, irrevocable, nonexclusive, fully transferable, fully sub-licensable right and license to copy, modify, display, distribute, perform, create derivative works from, and otherwise use and exploit all such Materials in any form, media, software or technology of any kind now existing or developed in the future. You further grant to Cars.com and its Affiliates a royalty-free right and license to use information provided about yourself in connection with the reproduction or distribution of the Materials.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick Lane service

Great staff working in the Quick Lane, as well as, quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. It's good to hear our team is living up to the promise of providing fantastic service to our customers.