Reviews
Great Service
Excellent service as always, friendly and informative, always checking with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best dealership experience ever!
No kidding! And, no I am not an employee or related to one. Jerry and Chris were a cut above as people go. They aren't car salesmen, they are professionals who do want to help you with YOUR goals. I got the vehicle I really wanted for a fair price. And the finance office? You know, the " back room with the high-pressure heavies"? Yeah, they were fired 30 years ago. Bobby was all over getting it done w/o any pressure to sell "back end" profit stuff. Jeff, sales manager, was NOT the elusive "back office" guy you never see. He was right there talking with me about the purchase options. You really have to get up there for your next vehicle. It's worth it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was great
They made it painless from beginning to end. I would go there again. I got a car and my husband got a truck and his worker got a truck all in one week. That's how easy it was there and fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service
It would be nice to have guest Wi-Fi in the showroom/waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
Was done excellent clean facility and customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Roger. Thanks again for the positive feedback!
Great QuickLane Service!
Very prompt and courteous customer service in the quicklane. Sill-Terhar is not a convenient location for me, but I still drive there for my Ford service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Equipment manager for RES-Americas
Very impressed with the communication from Mitch. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
ddddd
15K service on MKC. It went fine. rec'd timely updates from dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Russell! We're happy to help however possible. We greatly appreciate your business and thank you again for the review.
Great customer service, service completed timely
Staff were courteous and professional. Del was terrific, great customer service, explained repairs thoroughly and all was completed timely. Other members of the team were very good as well, all pitching in to ensure great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, Barbara. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Great customer service
Del in service is the reason why im going to come back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase