Reviews
oil change
took over an hour with a short line but otherwise all was good. staff is friendly and remodeled space is much better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service is amazing.
I keep coming back because of the people. Mitch does a great job and is very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall service
The service on my MKC was performed as expected, no problems
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall
I brought my 2013 C-MAX in for service due to two Ford re-call notices. I believe the car was there (Sil-Ter Har) by around 11 AM. I was told it would be an hour -- hour and a half, but due to a computer problem, the car was there for about 5 hours. It was a little disappointing.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review us, John. Hopefully next time we can make your experience a little better.
Amazing service!
You guys are amazing! You guys always tell me what I need to keep my car running. I appreciate all that y'all do. Thank you Mitch for always going the extra mile!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Normal service
Mitch at the quick lane had my Lincoln MKX serviced promptly and explained the results of the service clearly. Bruce D Walsh
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to help however possible. We hope to be of service again in the future.
Way To GO!
My service order was completed quickly and efficiently; however, I was not able to pick up my 2015 Mazda 6 until closing time for the service department. Regardless, even though the service manager had already gone, he left my completed paperwork and keys in a convenient place where I had no problem at all picking up my car. That was great. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sandra, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
The best service option available by far
always great service, I've been using Quick Lane for at least 8 years... Mitch and Mackenzie are excellent with their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean facilities and great service.
I was greeted with a smile and a pleasant voice by Mitch when I entered the service office. The Technicians did a very good job of servicing my automobile..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Sill-TerHar Ford. If you ever need help, just give us a call. Happy motoring!
2014 Ford Focus Recalls
Rick was extremely helpful and did look all the repairs to my car as per all the recalls. Wonderful that he got me a rental vehicle in the duration of all the recall repairs. Fantastic customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. It's good to hear our team is living up to the promise of providing fantastic service to our customers.