Reviews
2008 Ford Escape repair
Chris was outstanding. Kept me updated with the progress. However, it took too long due to delays. I needed the engine replaced and one delay was caused due to the engine guy was out on PTO. Then there were additional delays due to wrong replacement parts being ordered or delayed in being sent to the dealership. Overall though, good experience and very satisfied with the work performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Steven. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
great service
Service was excellent! I had quite a long wait as there were many customers in front of me. My only complaint was that there were painters working inside the waiting area and the paint fumes were making me feel headachy and nauseous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Gail! We're happy to help however possible. Thanks again for the positive feedback!
Awesome service
Bill was awesome, he made us feel comfortable and valued.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Maisie, we are happy you had a pleasant experience at our dealership. Feel free to stop by if you ever need any more help.
Amazing service
The staff was amazing! Everyone was kind and helpful. Extremely respectful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. We appreciate your review of our team, and the staff here at Sill-TerHar Ford look forward to further serving you in the future!
Mike Danis' 1999 Ford F250's Electrical Problems
You diagnosed and fixed the issues with our 1999 Ford F250s electrical system - something that an automotive electrical was unable to do after several attempts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2006 Lincoln Zephyr
I did not purchase any vehicle. I had the engine replaced in my 2006 Lincoln Zephyr, because it was unrecoverable. The Service Manager was extremely helpful and kept me informed on the progress of evaluating my engine and later, replacing it, all in a very timely manner. I appreciate his attention when figuring out what was happening with my vehicle and completing the whole process. Everyone else I talked with at Sill-TerHar was also very helpful and I appreciate them all. I love the car washing policy for Lincolns! My experience through this process was very good!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sherry, thank you for your positive review. We're happy to have been of service to you. We sincerely thank you for your business and hope to continue serving you for many years to come!
Good service
Staff at quick lane was good quick and friendly thanks for your effort
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. Please let us know if there's anything else we can do for you.
2002 Ford Ranger
Very professional. Surprised at the change in the Quick Lane procedures with trucks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buy your car here!
I went to several Ford dealerships in the Boulder/Denver area, and this one was by far the best. They were transparent, helpful, and weren't pushy. Mark in particular was amazing. I highly recommend shopping here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy service.
Nothing at this time, everything went well. Staff were friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm recommendation of the team here at Sill-TerHar Ford! We appreciate your review and hope we can continue serving you for many years to come.