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Sill-TerHar Motors

(1,775 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 14 awards
2018 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 253-4521 (855) 253-4521
Used (855) 517-3361 (855) 517-3361
Service (877) 728-8756 (877) 728-8756

Reviews

(1,775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sill-TerHar Motors from DealerRater.

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oil change

I was the 2nd car in on a Fri. morning and was in and out within an hour and even a car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Buying Experience

I recently purchased a used Ford F-150 from Sill-Terhar. I worked with Jeff Callies, who made the buying experience painless and actually enjoyable. We reviewed buying new or buying used. Jeff was very patient and answered all of my questions. I will definitely start with Sill-Terhar the next time I am ready to purchase my next vehicle. Thank you Jeff Callies!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

1st check

I was alttle surprised that the 1st Maainitenance check was not scheduled and more extensive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Dealership

I purchased a Mazda CX-5 and was very impressed w/ the staff, prices and purchase process. Sam and Jeff were excellent as I made my choices and they both were full of knowledge about the car. Fred was also very easy to work with - and very friendly, despite his broken leg!! I know my daughter will definitely consider your dealership when shopping for a car next year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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09 Expedition

09 Expedition Great service, Mitch Ross is the best,Beau Smith refuses to talk to me, as I want to tell him about Mitch's great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Your service people are great, I just which FMC was as good as Sill-Terhar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Sales Guys!

Bill Zimmerer and Kelly Frank were both awesome to work with. We knew what we wanted, had test driven a few other Mazdas. Theses two guys made our decision to buy from Sil Ter Har, easy. We came in on Friday morning and within just a few hours we walked out with a new CX-5. Couldn't be happier. We have had the car in for additional items, Service department- Stephen was also awesome. Look forward to a lasting relationship. Will be in the market for another car next fall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful car buying experience

A year and a half ago we bought a new Mazda CX5 and it was the most pleasant car buying experience we ever had. So, when we got a letter from Mazda offering incentives to buy another Mazda we decided to come back to your dealership and see what you could offer. Needless to say you made it happen and now we own two CX5's and better yet this experience was as nice as the previous purchase. We always tell anyone who will listen to visit Sil-TerHar dealership if they want a fair and pleasant car buying experience. Just a side note: One of my husband's co-workers owns a Mazda 6 (second one he has bought) and during their conversation he said he had also bought his Mazda at Sil-TerHar and when he is ready to buy another he will definitely come to back your dealership again. To my way of thinking, word of mouth is better than any amount of advertising you could buy. We have no buyer's remose whatsoever. Thank you Sil-TerHar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Normal Service at Quick Lane (The Works)

The Service was great , no problems. And as usual the staff was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Dennis, we are happy you had a pleasant experience at our dealership. The staff at Sill-TerHar Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!

Great service

Ford Explorer sport 2016. Angela Boese was very helpful! She even stayed late to go over the logistics of the car with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations again on your new 2016 Ford Explorer! We appreciate your review and hope to assist you again in the future!