Reviews
oil change
I was the 2nd car in on a Fri. morning and was in and out within an hour and even a car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Buying Experience
I recently purchased a used Ford F-150 from Sill-Terhar. I worked with Jeff Callies, who made the buying experience painless and actually enjoyable. We reviewed buying new or buying used. Jeff was very patient and answered all of my questions. I will definitely start with Sill-Terhar the next time I am ready to purchase my next vehicle. Thank you Jeff Callies!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
1st check
I was alttle surprised that the 1st Maainitenance check was not scheduled and more extensive.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Dealership
I purchased a Mazda CX-5 and was very impressed w/ the staff, prices and purchase process. Sam and Jeff were excellent as I made my choices and they both were full of knowledge about the car. Fred was also very easy to work with - and very friendly, despite his broken leg!! I know my daughter will definitely consider your dealership when shopping for a car next year.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
09 Expedition
09 Expedition Great service, Mitch Ross is the best,Beau Smith refuses to talk to me, as I want to tell him about Mitch's great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Your service people are great, I just which FMC was as good as Sill-Terhar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Sales Guys!
Bill Zimmerer and Kelly Frank were both awesome to work with. We knew what we wanted, had test driven a few other Mazdas. Theses two guys made our decision to buy from Sil Ter Har, easy. We came in on Friday morning and within just a few hours we walked out with a new CX-5. Couldn't be happier. We have had the car in for additional items, Service department- Stephen was also awesome. Look forward to a lasting relationship. Will be in the market for another car next fall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful car buying experience
A year and a half ago we bought a new Mazda CX5 and it was the most pleasant car buying experience we ever had. So, when we got a letter from Mazda offering incentives to buy another Mazda we decided to come back to your dealership and see what you could offer. Needless to say you made it happen and now we own two CX5's and better yet this experience was as nice as the previous purchase. We always tell anyone who will listen to visit Sil-TerHar dealership if they want a fair and pleasant car buying experience. Just a side note: One of my husband's co-workers owns a Mazda 6 (second one he has bought) and during their conversation he said he had also bought his Mazda at Sil-TerHar and when he is ready to buy another he will definitely come to back your dealership again. To my way of thinking, word of mouth is better than any amount of advertising you could buy. We have no buyer's remose whatsoever. Thank you Sil-TerHar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Normal Service at Quick Lane (The Works)
The Service was great , no problems. And as usual the staff was very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Dennis, we are happy you had a pleasant experience at our dealership. The staff at Sill-TerHar Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Great service
Ford Explorer sport 2016. Angela Boese was very helpful! She even stayed late to go over the logistics of the car with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations again on your new 2016 Ford Explorer! We appreciate your review and hope to assist you again in the future!
