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Sill-TerHar Motors

(1,775 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 14 awards
2018 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 253-4521 (855) 253-4521
Used (855) 517-3361 (855) 517-3361
Service (877) 728-8756 (877) 728-8756

Reviews

(1,775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sill-TerHar Motors from DealerRater.

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Mazda Repair Service quick, friendly.

My CX9 needed a new headlight bulb. It was quick, efficient and they told me 2 other bulbs were out that I hadn't noticed. great service people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome

The service advisor was very courteous and professional. The service on my 2011 CX9 was completed before the quoted time which allowed me to be back on the road before anticipated. The overall experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Almost perfect ;)

Lost a point because the inside of my car was greasy/dirty. I had to run out and get stuff to clean grease/dirt off the seat, steering wheel, and gear shift. Boooooooooooooo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The only thing missing is home cooked food!

Getting servicing done there is not a chore because you feel welcomed and at home each and every time I visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Extremely professional attitude of service staff.

Del was quick to understand the issue and found a good solution to the situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

My truck was screwed up by another dealer trying to fix an oil leak. Chris and Clark really came to my rescue and I will not forget it. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mercury Marquis

Services teams are always efficient, effective and thorough. The work is always done well and completely. The team has called out issues that enable them to be addressed before they lead to a failure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick Lane

The quick lane service center is always thorough and friendly. I prefer Sill Terhar because of their customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great buying experience

I bought a Mazda CX-5 from Sill-TerHar recently. After having used an online car shopping tool, I found their price below that of the other area dealers, and the dealership was much closer to where I lived. I really appreciated the buying experience, which felt focused on helping me understand the vehicle and its options and let the right car sell itself. You may or may not find the right car for you here, but I didn't find any manipulation or pressure. It was an easy experience..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying my 2015 Ford Explorer

My sales rep was amazing! Jeff Callies is the best.... My car was ready, cleaned, gased up and ready for us. He was very helpful and answered all of my question's. Our daughter bought a car that same week and he treated her with great respect. We have bought all of our cars from STH Motors and the past 3 cars Jeff was helping us.... We feel very comfortable dealing with STH Motors and the staff is outstanding! That is why we keep coming back! Thanks again Jeff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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